Product Enablement Manager

We are looking for a Product Enablement Manager to ensure that sales teams, customers, and internal stakeholders are knowledgeable about and effectively utilizing the company's products. As a Product Enablement Manager, you will play a pivotal role in bridging the gap between product development and sales, ensuring seamless product launches, and driving user adoption through comprehensive training and resources.

Responsibilities

• Developing Enablement Programs: Designing and implementing training programs, workshops, and materials that equip sales teams with the necessary knowledge and skills to sell the product effectively.
• Creating Product Collateral: Producing product documentation, user guides, demos, and other collateral that supports product understanding and engagement.
• Implementing Training Initiatives: Conduct regular training sessions for internal teams, partners, and customers to keep them updated on product features, best practices, and updates.
• Supporting Product Launches: Coordinating with product managers and marketing teams to ensure a smooth product launch, including the creation of launch kits, FAQs, and other supportive materials.
• Gathering Feedback and Insights: Collecting feedback from sales teams and customers to identify knowledge gaps and areas for improvement in training and product materials.
• Collaboration with Product Teams: Working closely with product development and product management teams to stay updated on product roadmaps and upcoming features, ensuring the enablement content is current and relevant.
• Facilitating Sales Readiness: Ensuring sales teams are prepared with the knowledge and tools they need to effectively communicate product value propositions, address objections, and close deals.
• Monitoring and Reporting: Tracking the effectiveness of enablement programs through metrics and KPIs, providing insights for continuous improvement.

Required skills​

• Product Knowledge: Deep understanding of the product, its features, benefits, and roadmap.
• Training and Development: Expertise in adult learning principles, training methodologies, and instructional design.
• Communication Skills: Excellent written and verbal communication skills for creating clear, concise, and engaging enablement materials.
• Collaboration: Strong interpersonal skills to effectively collaborate with cross-functional teams, including product, sales, marketing, and customer support.
• Analytical Skills: Ability to analyze data, gather insights, and measure the effectiveness of enablement initiatives.
• Project Management: Proficiency in managing multiple projects simultaneously, ensuring timely delivery of enablement programs and materials.
• Adaptability: Flexibility to adapt to changing product landscapes, emerging technologies, and evolving business needs.
• Sales Acumen: Understanding of sales processes, strategies, and techniques to align enablement efforts with sales goals.

Why Inswitch?

• Inswitch has +100  live deployments,  in more than 40 countries globally, and we're just getting started.
• Our clients include Telcos, banks, lenders, retailers, gig economy platforms, marketplaces, e-commerce, crypto wallets and more. Any company will be a fintech company soon. And we are working to make this a reality.
• We understand nothing more than a happy team ensures our customers' success, so Inswitch is built on a culture of trust and a sense of ownership in everything we do.
• Inswitch  proactively takes the initiative to improve the industry for the better.
• If you are thrilled by the opportunity to join our team on its unique mission - we need to talk and will be excited to hear from you!
• We have hubs in Uruguay (Montevideo), Argentina (Córdoba and Buenos Aires) and you can work remotely.
• We usually make some team-building activities in the mountains or in the beach to create bonds between our people.
• There are many other perks and benefits. And we are working to bring more value to our people always.
   

More About Us

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