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Chat Support Representative (Earn Php 22,000 Salary Package)

75% Flex

Remote:

Full Remote

Contract:

Full time

Work from:

California (USA), United States

Offer summary

Qualifications:

Ability to work in shifting schedule, High school graduate or higher, Advanced computer knowledge.

Key responsabilities:

Provide online chat support to customers
Review and document customer accounts
Enhance customer relationships and loyalty
Sell communication products and services
Navigate computer systems efficiently

Quantrics Enterprises Inc. XLarge https://quantrics.com/

5001 - 10000 Employees

See more Quantrics Enterprises Inc. offers

Job description

Your missions

Overview:

A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication.

Responsibilities:

What you’ll be doing:

Provide answers to our customers for all pricing and product inquiries via online chat.
Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations.
Follow procedures and enhance customer relationships and contribute to building customer loyalty.
Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.
Sell, cross sell, and upsell the best communication products and services in the market.
Handle blended voice and non-voice

Qualifications:

What we’re looking for:

Ability to work in shifting schedule
Willing to work in San Mateo, Rizal.
At least Senior HS or HS Grad (old curriculum)
Advance computer knowledge and a great multi-tasker
Must have NBI Clearance prior to Job Offer
Excellent interpersonal skills

A Glimpse of what awaits you:

Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
Hybrid or Work from Home (performance-based arrangements are made after probationary period)
HMO with 2 FREE Dependents
10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
Life and Accident Insurance – Day 1
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity with Cash Assistance and MORE!

You may also walk in to apply!

Monday-Saturday, 10am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Take your journey to the next level!

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q!

*Terms and conditions apply.