Offer summary
Qualifications:
5+ years of commercial insurance experience, Provincial insurance license in good standing, 3+ years of people management experience, Ability to create and present presentations, CAIB/CIP/FCIP/CRM certifications are assets.
Key responsabilities:
- Lead, coach, and develop Team Leads and brokers
- Establish team objectives and provide feedback
- Analyze processes for optimization and efficiency
- Manage client and employee escalations for satisfaction
- Develop relationships with external insurer partners