Content Strategy Senior Associate

Are you looking to transition out of the agency world and utilize your skills in a new way? Do you want to grow your technical knowledge within an innovative organization? Phreesia is looking for a Content Strategy Senior Associate to join our growing Life Sciences team!  

Use your client experience to build key relationships and collaborate with creative agency partners and life sciences companies. Challenge yourself by supporting and delivering effective, targeted, digital patient engagement campaigns and working across various project stages. Grow your strategic problem-solving skills by contributing insightful recommendations, providing creative solutions, and navigating campaign obstacles. 

What You'll Do 

• Immerse into assigned accounts by understanding disease/market, competition, and target audience    

• Support account management of campaigns, including kickoff, coordination with agency partners, implementation, launch and post-launch reporting, and optimization 

• Develop project briefs and work with creative team on campaigns that utilize Phreesia’s in-house creative services 

• Coordinate project plans and ensure key milestones, dependencies, and deadlines are proactively communicated and followed across internal and external stakeholders 

• Support manager with larger, high-visibility accounts and special strategic projects 

• Identify opportunities to optimize, test, or advance new capabilities and share learnings across Life Sciences team and broader organization 

• Collaborate regularly with internal Analytics and Insights, Client Experience, Data Science, Research, Engineering, QA and Product Management teams 

What You'll Bring 

• Bachelor's Degree required  

• Minimum 1-3 years of experience in client services or account management 

• Strong ability to manage clients by setting and effectively communicating expectations, providing sound recommendations, and positioning themselves as a strategic partner 

• Experience providing creative feedback and liaising with internal resources to ensure client’s campaign needs are met  

• Ability to work independently to manage several projects concurrently 

• Skilled in adapting to new process, technologies and requirements, and managing ambiguity 

• Excellent planning, critical thinking, and problem-solving abilities to meet goals within constraints of time and priority     

• Skilled in delivering presentations with an engaging demeanor and persuasive communication, effectively influencing others and conveying key points of view. 

Nice to Have 

• Proficiency with PowerPoint presentation building and Adobe Creative Suite 

• Healthcare experience; Pharmaceutical, OTC, Point of Care, and/or CPG experience highly valued 

Base pay for US is $80k - $95k depending on qualifications.  In addition, Phreesia also offers an attractive & comprehensive Total Rewards package.