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Senior Site Reliability Engineer

fully flexible
Remote: 
Full Remote
Contract: 
Fixed term
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

2-3 years of SRE experience, Knowledge of automation tools and engineering practices, Hands-on experience with cloud providers and change management, Experience in monitoring tools like Splunk and Dynatrace.

Key responsabilities:

  • Participate in day-to-day operation activities for service improvement
  • Lead incident triage calls and deployments for quality work
  • Develop monitoring and alerting for the payments platform
  • Automate non-value adding tasks by coding and scripting
FIS logo
FIS Information Technology & Services XLarge https://www.fisglobal.com/
10001 Employees
About FIS
FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries. For more information about FIS, visit http://www.fisglobal.com.
See more FIS offers

Job description

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

FIS is hiring a SRE for our innovative Platform Service Delivery team

As an SRE team member, you will participate in all of the day to day activities of operating the payment infrastructure to help maintain high stability, reduced Service Downtime and improve Quality of Service for FIS clients.

This could involve working with bleeding edge technology while coding, configuring, implementing, maintaining and supporting

Participate and Lead the Day-to-Day Operations of the Team for Changes and Incident
Lead Incident Triage Calls and Follow up on Root Cause Analysis
Configuring and Deploying Product Releases into Production and verifying for Quality work
Participating in Data Center and Infrastructure Change activities
Developing Monitoring and Alerting for Payments Platform
Help identify repetitive non-value adding tasks and be hands-on in coding and scripting to automate them
Actively Participate and Contribute in Team Meetings and Team Building activities  


What you will need: 

  • Site Reliability Engineer (SRE) will focus on Scalability, High Availability, Performance, Stability and Reliability of Software Applications. SRE will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms and ensure positive end user experiences.

  • SRE with a good understanding of Products & interdependencies, with blend of pragmatic, operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and the codebase.

  • At least 2-3 years of experience and knowledge of building and supporting application infrastructure in a private and/or public cloud

  • Automation Tools associated with Infrastructure as Code, deployment, and configuration management (Ansible, Terraform, Helm, Harness)

  • Knowledgeable of engineering practices (source control systems, release and deployment patterns)

  • Hands-on experience in Engineering environments (Cloud Service Providers (Azure), Private Cloud)

  • Experienced with Engineering deployment technologies (containers, databases, packages)

  • 2-3 years of Change Management experience on ITSM Tools like Service Now

  • Experience Initiating and leading or participating in Resolution of Incidents

  • 2-3 of Experience developing and or implementing effective Monitoring on standard tools similar to Splunk and Dynatrace

  • Knowledge and Skills to comfortably work on Unix Systems, IBM Technologies like WebSphere AS and MQ and Oracle  

  • Self-starter and someone who can run with minimal supervision


Added Bonus if you have: 

  • Hands on experience in developing and implementing production monitoring  

  • Experience and good understanding Networking

  • Hands on Unix Shell Scripting, Perl/Python programming experience

  • General Knowledge of Trends in Payments Processing Industry like RTP, ACH and Wires    

What we offer you

  • A work environment built on collaboration, flexibility and respect

  • Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home, etc.)

  •  Varied and challenging work to help you grow your technical skillset


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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