Cyber Defense Analyst

About you: 

As a Cyber Defense Analyst, you'll serve as the first line of defense in identifying, containing and mitigating cybersecurity incidents to protect both Applaudo's and our client's proprietary and sensitive information. You'll collaborate closely with IT teams across Applaudo and directly with clients to develop, maintain and adhere to procedures for security event alerting, while actively participating in thorough security investigations.

You bring to Applaudo the following competencies:

• BSc/BA in Computer Science, Engineering or equivalent experience.
• +3 years of practical experience in IT (Networking, Helpdesk, etc.), at least 1 year in Cybersecurity related roles.
• Experience working with IT ticketing systems and managing security incidents.
• Strong understanding of networking concepts, including TCP/IP, OSI model and related protocols.
• Proficiency working wtih Linux, Windows and MacOS operating systems.
• Experience with cybersecurity tools such as Firewalls, CASB, Anti-Virus, EDR, DLP products, and SIEM systems.
• Relevant cybersecurity certifications such as CompTIA Security +, or blue team related certifications, Endpoint protection, SIEM, etc. are desired but not required.
• Native Spanish and Intermediate English proficiency.

You will be accountable for the following responsibilities:

• Act as the first responder for real-time security incidents and alerts from various cybersecurity tools including Endpoint Protection, EDR, CASB, DLP, and SIEM systems.
• Perform incident triage to assess the accuracy, scope, urgency, and impact of security incidents and escalate significant events to senior cybersecurity team members for further investigation.
• Continuously monitor internal and cloud infrastructure for suspicious activities and potential security threats.
• Analyze and investigate security events and alerts to identify potential threats and vulnerabilities.
• Utilize threat intelligence to enhance detection capabilities and keep the organization updated on emerging threats and trends.
• Proactively hunt for potential security threats and vulnerabilities within the organization's environment.
• Assist end-users in resolving security-related issues, such as those involving DLP, Endpoint Protection, MDM, and Proxy. 
• Communicate with end-users to gather necessary information for incident resolution and ensure proper incident closure. 
• Collaborate with IT Operations to ensure endpoint security compliance regarding patches and updates.
• Document and update Standard Operating Procedures (SOPs), incident response playbooks, configuration guides, and other relevant documentation.
• Suggest and implement improvements to security standards, policies, and systems to enhance the organization's cybersecurity posture.
• Participate in post-incident reviews to analyze incidents and improve response strategies.

Here at Applaudo Studios values as trust, communication, respect, excellence and team work are our keys to success. We know we are working with the best and thus treat each other with respect and admiration without asking.

Submit your application today, and don't miss this opportunity to join the Best Digital team in the Region!

We truly appreciate all the hard and outstanding work our team makes every day at Applaudo Studios, and that's why the perks that we offer, are deeply thought and designed as a way to thank them for their commitment and excellence.

Some of our perks and benefits:

• Work from home
• Flexible schedule
• Celebrations
• Special discounts
• Entertainment area
• Flexible work spaces
• Great work environment
• Private medical insurance

*Benefits may vary according to your location and/or availability. Request further information when applying.