Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The role of the Manager, Clinical Services is to lead a business focused technical team that supports information delivery for clients and operations. The team is responsible to facilitate critical CAS S and Client required reporting and internal reporting requests. This leader will work with business partners to leverage existing data sources to drive innovative, efficient, and risk mitigation solutions. This role will lead technical report developers who design and build online reports and dashboard by writing complex code like SQL, VB, Java, DAX, MDX and use BI software like Tableau and PowerBI, as well as lead business analysts. They will oversee the team to develop and maintain technical best practices, provide estimates for project plans, and overall delivery of reports within established timelines.
Required Qualifications
*5+ years of related work experience
*5+ years of experience leading a team of direct reports
*Leadership experience, ability to lead people and projects
*Data Management experience, understand best practices of data modeling and data flows
*Ability to speak with technical and non-technical audiences.
*Prepare and deliver presentations, facilitate meetings, and influence others. *Experience with databases, BI tools, and coding languages like SQL, SSRS, SSIS, SSAS, Tableau, Alteryx and data concepts like normalization and denormalization, indexing, and partitioning.
Demonstrated ability to ensure data quality.
*Lead a team of professional technical report and ETL developers that support ongoing reporting from data ingestion through to report and BI delivery. This position will mentor, coach, and lead analysts to deliver quality and timely reporting by meeting established SLAs and adhering to best practices. Will support related projects for data impact analysis and effort estimation input into project plans and subsequent delivery.
*Own and foster good working partnerships within the matrixed organization including the upstream CAS and PA Admin teams, client Account Managers and Operational leads, and Enabling Business Intelligence software teams.
*Drive effective and efficient strategy for people, process, and technology. Hire and develop technical talent, inspect and adapt processes to align with and support changing products and services, and improve overall data literacy of reporting analysts and customer adoption of self-service report options.
Preferred Qualifications
*PBM or healthcare background preferred
*Strong verbal and written communication.
Education
Bachelors degree or 5 to 8 years experience in leading reporting or equivalent years of experience in these areas.
Pay Range
The typical pay range for this role is:
$54,300.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 10/21/2024
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
