Operations Support Specialist

This is a contract opportunity.
This is a hybrid opportunity in Baltimore, MD.

We're seeking an Operations Support Specialist to join our team, providing essential support to our client service associates and operational personnel. This role involves meticulous handling of client documents, effective communication, and detailed operational support to ensure smooth and efficient processes.

• Process incoming and outgoing paperwork, including mail and facsimiles.
• Support client service associates and operational staff with administrative tasks.
• Check inbound client documents for accuracy and submit accurate forms for final processing.
• Make outbound contact with clients regarding paperwork, both in writing and verbally.
• Notate all activities on client accounts for record-keeping and follow-up.

• Strong written and verbal communication skills.
• Proficiency in MS Word and database input; knowledge of the financial services field.
• Ability to define, prioritize, and follow up on project activities.
• Flexibility in handling various duties and strong problem-solving skills.
• Capability to work independently and manage multiple detailed tasks simultaneously.

• Pay Range: $19-$20/hour

YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.