Director, Product Management - SaaS

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

OUR MISSION

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. 

Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

In the role of Product Leader for our SaaS platform supporting multiple offerings, you will build and lead a team of product managers, focused on developing new product and technology innovations to amplify the impact of our SaaS platform supporting our product and business growth. We subscribe to the philosophy that Product Managers are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc.  The following attributes are key to excel in this role:

• Thrive in Ambiguity: PMs carve the path and change it early and often as they collect more signals, while separating the noise.

• Strong Leadership: PMs define the company’s point of view for their product, validating the strategy and roadmap. They anticipate, identify & solve potential problems while leading the decisions / consensus process.

• Strong Execution: This entails leading your team with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example).

•  Define the long-term strategy and vision for our SaaS platform, leveraging existing and new technologies to deliver features to our customers

• Plan and prioritize the product areas and give overall direction on features and requirements from conceptual stages through product life cycles to meet operational, financial, and organizational objectives.

• Analyze customer feedback and usage metrics to identify key pain points

• Think big and continuously pitch new product ideas to grow product and core platform usage.

• Drive requirement definition, customer experience design, product roadmap and prioritization.

•  Manage resource planning and product priority. Manage team efforts in deliverables, overseeing initiation, prioritization, and cutting projects or features in partnership with Engineering teams.

• Identify and resolve issues that may impair the team's ability to meet strategic, financial, and/or technical goals

• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

• Work with Redwood Partners to understand partner and their customer needs and influence adoption of your product line(s) by understanding challenges and identifying opportunities.

• Provide both inspiration and organizational leadership to various cross-functional teams in delivering high quality experiences to the users.

• Work with technical and non-technical stakeholders to understand and improve product capabilities

• Influence strategy and oversee multiple cross-functional teams defining, identifying, and tracking appropriate product or business metrics, both quantitative/qualitative for products/business ventures.

• Drive amazing work, creating a vision and strategy for the organization that connects to the company’s Objectives and Key Results, and is informed by the industry landscape.

• Shape the culture model and hold teams accountable for creating a culture of belonging through inclusive, respectful, and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example.

YOUR EXPERIENCE 

• Bachelor's Degree or relevant experience

• 7+ years of experience in product management, business development or technology

• Experience with end-to-end product delivery, launch and beyond

• Experience overseeing roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Demonstrated leadership and people management skills.

• Strong verbal and written communication skills, thorough understanding of product development and product management.

•  Industry experience / working knowledge in business process automation.

• Sharp analytical and quantitative skills while the ability to use data and metrics to back up assumptions, recommendations, and drive actions

• Strong strategic aptitude: ability to define a winning business strategy and product road map, and execute complex product development cycles

• Excellent customer experience intuition; demonstrated success in building and launching innovative and user-friendly products

• Executive presence to influence teams and leaders at all levels

• Experience developing technology solutions in a fast-paced environment

• Experience defining technical and business strategy and building a team to deliver. Exceptional leadership skills including building and managing a distributed team.

• Ability to analyze, structure, and break down technical and business problems

• Ability to build excellent relationships with both internal and external stakeholders. Experience working with cross-functional teams.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT

Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
 

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resume’s submitted to Redwood will be retained for 12 months after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly on Recruitment@Redwood.com