Director, SRE

Job Description:

DataRobot is the leader in Value-Driven AI, a unique and collaborative approach to generative and predictive AI that combines an open platform, deep expertise and broad use-case experience to improve how organizations run, grow and optimize their business. The DataRobot AI Platform is the only complete AI lifecycle platform that interoperates with an organization’s existing investments in data, applications and business processes, and can be deployed on prem or on any cloud environment. Global organizations, including 40% of the Fortune 50, rely on DataRobot to drive greater impact and value from AI.

The Director of Site Reliability Engineering (SRE) will lead our SRE team, ensuring the reliability, scalability, and performance of our platform. This role involves managing a team, collaborating with various stakeholders, and driving operational excellence to support the deployment of a large scale service.

Key Responsibilities:

• Manage and develop a team of Site Reliability Engineers, including hiring, performance assessments, and career development.

• Work with cross-functional teams to identify and prioritize features, balancing tactical needs with strategic goals.

• Collaborate with engineers to develop and enhance tools for large scale services technologies, ensuring high standards in system design and code quality

• Translate business needs into engineering requirements, manage projects and dependencies, and lead sprint activities.

• Improve operations by analyzing root causes, defects, and technical debt, and implementing solutions to reduce operational load.

• Support large-scale services, manage high-pressure situations, and participate in on-call rotations. Troubleshoot issues from infrastructure to application scaling.

• Diagnose and fix issues by editing code, modifying infrastructure configurations, and creating reusable tooling.

• Develop automation tools and optimize services through version-controlled infrastructure-as-code. Conduct network and performance analysis.

Knowledge, Skills and Abilities:

• AWS or strong experience in GCP or Azure

• Experience with Kubernetes on multiple cloud provider platforms

• Linux/UNIX (Ubuntu, RedHat, or similar)

• Strong knowledge of TCP/IP networking, SSL, DNS, Load Balancers

• Application Performance Monitoring principles

• Bachelor's Degree in CS, MIS, or equivalent experience

• 7-8 years of relevant experience in a SRE or DevOps role with equivalent responsibilities

• Demonstrated success managing a team of high-performing professionals

• Solid communication skills

The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

DataRobot Operating Principles:

• Wow Our Customers
• Set High Standards
• Be Better Than Yesterday
• Be Rigorous
• Assume Positive Intent
• Have the Tough Conversations
• Be Better Together
• Debate, Decide, Commit
• Deliver Results
• Overcommunicate

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit. 

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

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