Offer summary
Qualifications:
Strong communication skills, both verbal and written, Proven experience in customer service or support roles, Ability to handle high call volumes while maintaining quality, Problem-solving mindset with attention to detail, Familiarity with customer retention strategies is a plus.Key responsabilities:
- Handle various customer interactions including calls, emails, and affiliate partner interactions for enrollment, retention, and support
- Make outbound calls for incomplete affiliate sign-ups, generated leads, and new enrollments walkthrough
