German Speaking Technical Support in Greece, Fully Paid Relocation

Patrique Mercier Recruitment is currently seeking a German Speaking Technical Support professional for a reputable company. This is an exciting opportunity that offers a fully paid relocation to Greece, allowing you to provide exceptional technical support to German-speaking customers while enjoying the vibrant culture and beautiful surroundings.

As a German Speaking Technical Support representative, you will be responsible for assisting customers with troubleshooting technical issues. You will provide excellent customer service, answer inquiries, and ensure prompt and effective resolution of customer problems.

Our client is committed to delivering top-notch technical support and offers a collaborative and dynamic work environment. By joining our client's team, you will have the opportunity to enhance your technical skills, provide support for cutting-edge products, and contribute to the success of the company.

Responsibilities

• Provide technical support to German-speaking customers
• Troubleshoot and resolve customer inquiries in a timely and efficient manner
• Assist customers with technical issues, installations, and configurations
• Ensure customer satisfaction through effective communication and problem resolution
• Collaborate with internal teams to escalate and resolve complex issues
• Maintain accurate and detailed records of customer interactions
• Stay updated on the latest technological advancements and product knowledge
• Adhere to company guidelines, processes, and procedures

Requirements

• Fluency in German and English, both written and spoken
• Prior experience in technical support or a related field
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Customer-focused mindset and ability to provide exceptional customer service
• Proficient in using computer systems and software applications
• Ability to work well in a team environment
• Attention to detail and ability to multitask
• Valid EU passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )