Call Center Representative - REMOTE

Job Description

Job Description

Goodbye long commutes and rigid schedules. NEXUS CONNECTS is hiring for our brand-new virtual call center!

We are searching for professional, reliable, adaptable, enthusiastic, clear, and well-spoken call center agents.

Our call center agents work closely in a team environment to provide outstanding service by qualifying customers, answering questions, and transferring them to a licensed insurance agent!

Call Center Representative Requirements

• Exceptional customer service
• Active listening and verbal skills
• Professional phone voice
• Proficiency with computers
• Ability to diffuse tense situation-Strong time management and decision-making skills, -Adaptability andaccountability
• Fluency in English
• High-speed internet connection via ETHERNET (no wifi)
• A desktop PC or laptop with at least a quad-core, i5 processor, and 8GB of ram
• USB headset with mic
  
  

We are currently only hiring in the following states: FL, IA, OH, SC, NC, PA, AL, KY, CA, LA, CT, TX, TN, CO, MI, MD.

We offer $18 per hour base pay PLUS COMMISSION! We have a very competitive commission scale. We also offer paid training, work-life balance, bonus opportunities, and everything is done from the comfort of your own home! If you think you have what it takes

COME JOIN OUR TEAM! All training will be done virtually via Microsoft Teams. When applying - please contact (855)-618-5395 and leave your name (first and last name, please make sure you spell it out as well), your telephone number, and a brief description on why you think you have what it takes to work here! We encourage all to apply!