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Field Service Technician – Automotive/Heavy Equipment (4202)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
70 - 70K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

Strong background in heavy equipment machinery, Experience or willingness to travel to client sites, Ability to troubleshoot and communicate effectively.

Key responsabilities:

  • Ensure proper installation and train end users
  • Maintain customer relationships and address concerns
  • Troubleshoot equipment, offer technical support, and provide on-site repairs
NextPath Career Partners logo
NextPath Career Partners Human Resources, Staffing & Recruiting Scaleup https://nextpathcp.com/
11 - 50 Employees
About NextPath Career Partners
NextPath Career Partners is a certified minority, women-owned recruitment firm which provides targeted hiring solutions for companies that see people as their competitive advantage. NextPath is a people-first recruitment firm providing companies with outstanding professionals both locally and nationally in key areas including Information Technology, Sales, Marketing, Finance & Accounting, Construction, Customer Success, and Executive Leadership. We started in 2018, by a team of career recruiters who thrive on clients and candidates' successes. We know the way to our success is to focus all our efforts on yours. Simply put when you win we win. At NextPath, our team takes the time to understand your targets to better align us to get you the outcomes that will make a difference. By having a relationship with each of our customers we truly get your business. This allows us to make great matches that might not have materialized off searching text on a candidate's resume. This allows us to elevate beyond being a transactional vendor trying just to fill a job but rather become your "go-to" provider of talent that can transform your business. We get incredible satisfaction from seeing our clients and candidates achieve. It's our mission to help play a small part of that success in what we do each and every day. Our goal for NextPath is not to be the biggest recruitment firm but rather we want customers to consistently say we are the best. We understand there are quicker paths to growth in this strong economy but for our team, it is more important to have a brand each of us is proud to call ours than taking shortcuts.
See more NextPath Career Partners offers

Job description

Logo Jobgether

Your missions

NextPath Career Partners is currently seeking a Field Service Technician – Automotive/ Heavy Equipment to join our client’s team in Orlando, FL. This is a hybrid, direct hire position that will require traveling.

SALARY: $50-70K (depending on experience)

Requirements

  • Strong understanding/background working with heavy equipment/machinery
  • Experience and/or willingness to travel extensively to client sites
  • Ability to troubleshoot equipment issues and provide effective solutions.
  • Excellent communication skills with both internal and external clients
  • This role requires traveling: 75%

Responsibilities

  • Ensure proper installation of the equipment.
  • Train end users on the correct utilization of the equipment to maximize its efficiency and safety.
  • Establish and maintain positive relationships with customers.
  • Address customer inquiries and concerns promptly and professionally.
  • Ensure customers are satisfied with the product and service, addressing any technical issues that may arise.
  • Identify opportunities for selling additional labor hours and replacement parts.
  • Provide customers with information on the benefits of routine maintenance and upgrades.
  • Collaborate with sales and service teams to upsell and cross-sell products and services.
  • Offer technical support to customers over the phone or in person.
  • Troubleshoot equipment issues and provide effective solutions.
  • Schedule and perform on-site repairs and maintenance as needed.
  • Document all service and repair activities accurately.
  • Report any defects or issues diagnosed on the field to the engineering departments for corrective action.
  • Adhere to all safety protocols and regulations during equipment delivery and service.
  • Stay up-to-date with industry regulations and safety guidelines.
  • Maintain a clean and organized work environment.
  • Maintain detailed records of service calls, repairs, and customer interactions.
  • Generate reports on service activities and share them with management and sales teams.
  • Provide feedback on product performance and potential improvements.
  • Stay current with advancements in heavy equipment technology.
  • Participate in training programs to enhance technical skills and knowledge.
  • Share knowledge and best practices with colleagues to improve overall team performance.
  • Coordinate with the inventory department to ensure sufficient stock levels.
  • Minimize waste and optimize resource utilization.
  • Collaborate closely with other departments, including sales, engineering, and customer support.
  • Communicate effectively with colleagues to ensure a smooth flow of information and resources.
  • Attend team meetings and contribute to problem-solving and process improvement discussions.

Nextpath Career Partners

NextPath is a candidate centric recruiting firm focused on your career goals to help you find your next path! Our team of professional recruiters have over 80 years of combined experience to help you navigate a job change. Our clients span local and national with roles in sales, creative, marketing, and staffing on a direct, contract-to-perm, and contract (project) basis.

If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage.

We are an Equal Opportunity Employer

View all open jobs: http://www.nextpathcp.com

The post Field Service Technician – Automotive/Heavy Equipment (4202) appeared first on NextPath Career Partners.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Retail ManagementProfitability Analysis

Soft Skills

  • Enthusiasm
  • strategic-planning
  • Proactivity
  • Detail-Oriented
  • Curiosity
  • verbal-communication-skills
  • Teamwork
  • social-skills
  • Leadership
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