Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.
Revecore Perks:
- We offer paid training and incentive plans
- Our medical, dental, vision, and life insurance benefits are available from the first day of employment
- We enjoy excellent work/life balance
- Our Employee Resource Groups build community and foster a culture of belonging and inclusion
- We match 401(k) contributions
- We offer career growth opportunities
- We celebrate 12 paid holidays and generous paid time off
Location: Remote-USA
The Role: Regional Operations Supervisor
As a Regional Operations Supervisor at Revecore, you hold a pivotal position in ensuring hospitals receive accurate compensation for the services they provide. Your role primarily is responsible for leadership and management of the daily workflow of the assigned region.
Training:
Our comprehensive training begins on your first day and lasts 90 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences.
As a Regional Operations Supervisor, you will:
- Interview, hire, train, audit and review team members
- Lead, supervise, motivate and monitor team members to ensure compliance with Revecore policies, procedures and standards
- Advise Area management of any workflow, personnel, client or carrier issues or improvement opportunities both within the region and in other operational departments
- Support and assist team members with difficult issues concerning work, co-workers, clients and/or carriers; offer suggestions to assist in process of underpayment reviews and collections
- Ensure team successfully achieves Revecore quality, productivity and collection goals
- Participate in workflow examination or special projects as directed by management
- Build strong, lasting relationships with clients, carriers and Revecore personnel
- Maintain regular contact with necessary parties regarding claims status including payors, clients, managers and other Revecore personnel
- Direct claims to and coordinate and support Revecore specialty units
- Attend client, department and company meetings
- Prepare and submit correspondence such as letters, emails, online inquiries, appeals, adjustments, reports and payment posting
- Perform duties and responsibilities of Underpayment Analysts as needed and instructed by Area Manager
- Comply with federal and state laws, company policies and procedures
Is this role for you?
Revecore encourages our employees to
be driven and highly motivated to be successful. We get excited by candidates who:
- Want to grow a career
- Have 2 years of Supervisory experience
- Have 5 years of experience in an operational setting, preferably in managed care of hospital patient accounts
- Have a working knowledge of Microsoft Office (Word, Excel, Outlook)
- Possess technical proficiency to work on multiple computer screens and software applications simultaneously
- Can maintain strong performance in a fast-paced environment with productivity metrics
- Have strong analytical skills, attention to detail, and problem-solving skills to identify underpayments and discrepancies
- Have a working knowledge of healthcare billing, coding, and reimbursement methodologies
- Can navigate and interpret various payer policies, including Medicare, Medicaid, and Commercial insurance guidelines.
- Have experience with healthcare billing software and databases (EPIC, Cerner, Meditech)
- Have familiarity with legal and regulatory frameworks governing healthcare reimbursement, such as HIPAA, CMS regulations, and state-specific requirements.
How we’ll set you up for success:
- Extensive multi-week training with ongoing support from teammates following training.
- Access to a robust knowledgebase for continued reference in your role.
- Visibility to your individual performance metrics enables you to set goals.
- Computers and necessary work equipment are provided
- Involved management who leans in to support your productivity metrics.
Work at Home Requirements:
- A quiet, distraction-free environment to work from in your home.
- A secure internet connection is required.
- Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.
- The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.
Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.
We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.
Must reside in the United States within one of the states listed below:
Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia
