Offer summary
Qualifications:
Precise, structured working style., Self-motivated and eager to learn., Deep IT understanding, cloud software proficiency., Strong communication and openness., Autonomous work without constant instructions., Advanced German and good English skills..Key responsabilities:
- Handle customer inquiries with highest accuracy.
- Analyze and develop effective solutions for customers.
- Support in configuring customer accounts.
- Interact with other departments to solve complex issues.
- Build and maintain positive customer relationships.
- Monitor support process and proactively address complications.
