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Business Process Specialist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor's or master's Degree, Minimum 5 years of experience in the field, Proven leadership and conflict resolution skills, Analytical and organizational abilities, Experience with Oracle and Order Management.

Key responsabilities:

  • Analyze and evaluate Distribution and Master Distributor programs
  • Manage GCS Master Distributor program, including documentation and communication requirements
  • Lead audits on Point of Sales to ensure accuracy
  • Contribute to business system/process recommendations
  • Manage project tasks and monitor progress
Keysight Technologies logo
Keysight Technologies XLarge
10001 Employees
About Keysight Technologies
Keysight empowers innovators to explore, design, and bring world-changing technologies to life. As the industry’s premier global innovation partner, Keysight’s software-centric solutions serve engineers across the design and development environment, enabling them to deliver tomorrow’s breakthroughs at speed and with reduced risk. Keysight leverages its strength as the world’s leading test and measurement provider and today enables innovators to push the boundaries of engineering by quickly solving design, emulation, and test challenges to help create the best product experiences. Whether you're looking to improve your design and development process, optimize and secure your network, or harness AI and digital twins to get a head start on technologies like 6G, AV and EV, IoT, or quantum computing — Keysight accelerates innovation across the workflow with intelligent insights built on the most accurate measurements. Our fusion of technology knowledge, measurement science expertise, and tailored solutions helps you forge ahead with confidence in our connected and dynamic world. Keysight Technologies (NYSE: KEYS) is an S&P 500 technology company, headquartered in Santa Rosa, California, with offices and manufacturing worldwide. Keysight owns 2,000+ patents and our ~15,000 employees work with nearly 3With more than 80 years of a rich history of innovation and over 1700 US and foreign patents issued or pending, we have customers in more than 100 countries around the globe, served by a passionate and diverse workforce of more than 13,000 employees. With a vision of helping to build a better planet, we take our corporate responsibility efforts to heart, employing environmentally sustainable and socially responsible operations, which have led us to be selected as a North American Index Component of the Dow Jones Sustainability Index (DJSI). Join us! To accelerate innovation to connect and secure the world, innovators start here, with Keysight.
See more Keysight Technologies offers

Job description

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Your missions

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We are seeking to hire a Senior Channel Business Process Analyst to support the Greater China (GCS) region, located in Penang and working closely with our customer service team.

Responsibilities

You will be responsible for ongoing analysis and evaluation of Greater China Distribution and Master Distributor Channel programs. This includes monthly review of 100% of the GCS Point of Sales data to ensure conformance to contractual Distributor and Master Distributor requirements. This position will work very closely with the GCS Distribution team to design sales programs and promotions to ensure smooth execution in the business center.

  • This position will ensure execution and maintenance of a compliant GCS Master Distributor program:
    • Documentation and communication of GCS Master Distributor Program requirements both internally to the Indirect Channel Sales team and to GCS Distribution partners, including:
      • Requirement and process to register Sub-RSL in Partner Deal Registration tool
      • Maintenance and internal publication of authorized Sub-RSL list
      • Definition and documentation of penalty process of program non-compliance
      • Requirement by Master Distributors to report all parties to a transaction on POS
      • Manage Sub-RSL DDQ process
      • Take ownership of GCS Distribution ongoing report requirements where possible.
  • Lead random audits on Point of Sales (POS) to ensure ultimate end customer agrees with what is reported.
  • Provide support to GCS Region Channel Manager to solve business problems and participate in the development of business system or process recommendations to meet Distribution program requirements. This includes problem definition, evaluation of requirements, and implementation of systems/processes.
  • Flexibility to expand the job scope & participate in Tool/Process systems planning to define or upgrade business applications or functional solutions such as the Zinfi Deal Registration System and the 360Insights SPIFF and MDF tool. This may include work closely with eCommerce program to help align GCS Partners with program needs.
  • This role may involve project management, responsible for the gathering, planning, design and build, execution, monitoring, controlling and closure of a project. This includes monitoring overall progress & timelines and the effective use of resources and budget, and to provide progress/ status reports.
  • Manage Change within organization with effective communication across teams/functions. Keeps management informed of progress, key issues and changes which may impact the business.
Qualifications

  • Bachelor’s or master’s Degree or University Degree or equivalent
  • Minimum of 5 years relevant experience, with typically 9 to 15 years practical experience. Post-graduate and/or certification / license may be required.
  • Proven leadership skills
  • Expertise in conflict resolution
  • Analytical and strong organizational skills, with excellent verbal and written ability
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Oracle and Order Management business knowledge experience are required.
  • Able to work well in a team and independently, willing to learn and work hard and lead where required
  • Ability to multi-task and manage various project elements simultaneously
  • Meticulous, discreet, professional attitude and willing to work extra hours
  • Experience with Report Writing and Business Intelligence tools will be an added advantage

Careers Privacy Statement

***Keysight is an Equal Opportunity Employer.***

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Product Design

Soft Skills

  • verbal-communication-skills
  • open-mindset
  • social-skills
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