Offer summary
Qualifications:
Technical hardware knowledge, Experience with login methods.Key responsabilities:
- Escalate and follow up on technical issues
- Ensure standards adherence
- Resolve IT service queries
- Provide help desk reports
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Priority access
Match score not available
IT Support Technician
Job description
Your missions
Dev Partners is a remote resources company with a team operating in the Philippines, helping global companies scale their business IT needs.
Our expertise is to provide resources and software design and development services by offering outsourced staffing at attractive rates for markets in Australia, New Zealand, United States, United Kingdom, and Canada.
The Role
We Are Hiring - IT Support Technician, 100% Purely Home-based
We are looking for an IT Support Technician with a mix of technical skills and the ability to handle verification and follow-up tasks. The role does not involve end-user contact, troubleshooting, or configuration, but having configuration skills is a bonus!
If you have the right blend of skills and are detail-oriented, then this job is for YOU.
You Will Be Responsible For
As An IT Support Technician, You Need To Have
8 PM - 5 AM Philippine Time
We Offer Above-Industry Remuneration Package, HMO Benefits, Opportunities for Learning, and Career Advancement. Plus, get up to a 30K Signing Bonus once hired!
We encourage you to apply regardless of meeting all qualifications and/or requirements!
Our apply button is waiting for YOU!
What's on Offer?
Our expertise is to provide resources and software design and development services by offering outsourced staffing at attractive rates for markets in Australia, New Zealand, United States, United Kingdom, and Canada.
The Role
We Are Hiring - IT Support Technician, 100% Purely Home-based
We are looking for an IT Support Technician with a mix of technical skills and the ability to handle verification and follow-up tasks. The role does not involve end-user contact, troubleshooting, or configuration, but having configuration skills is a bonus!
If you have the right blend of skills and are detail-oriented, then this job is for YOU.
You Will Be Responsible For
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
As An IT Support Technician, You Need To Have
- Has technical knowledge of various computer hardware peripherals (Switches, Routers, Firewalls, UPS/APC, and Network Printers)
- Knowledgeable with login methods (Active Directory, Sync Services, and Cloud-based applications)
- Has working experience with SSH/Command Line and PuTTY
- Excellent Verbal and Written English Communication Skills
8 PM - 5 AM Philippine Time
We Offer Above-Industry Remuneration Package, HMO Benefits, Opportunities for Learning, and Career Advancement. Plus, get up to a 30K Signing Bonus once hired!
We encourage you to apply regardless of meeting all qualifications and/or requirements!
Our apply button is waiting for YOU!
What's on Offer?
- Work alongside & learn from best in class talent
- Leadership Role
- Great work environment
Required profile
Experience
Level of experience: Entry-level / graduate
Spoken language(s):
Soft Skills
- report-writing
- Time Management
- Detail-Oriented
- scheduling
- verbal-communication-skills
- administrative-functions
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