Salesforce Administrator

Location: Romania

Status: Permanent, Full Time

Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, Development & Opportunity (Personal & Technical).

Why are we hiring a Salesforce Administrator? We’re on the hunt for a Salesforce Administrator

as part of our company’s growth.

The Salesforce Administrator is the bridge between the business and Salesforce technology with the responsibility of the day-to-day configuration, support, maintenance and improvement of our Salesforce platform. Reporting into the SVP, Revenue Operations, this role will be part of the Revenue Operations team within the Commercial Department.

Who’s Instem? Well, we’re a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!)

Instem is a unique, solutions-based organisation. We’ve doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our 5-year growth plan is progressive, and we need you to help us reach that next level!

What’s the culture/environment like? For a global business of over 500 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.

What are you responsible for?

• Manage Salesforce.com CRM including support requests and escalated administrative needs of users.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Customize and configure Salesforce objects, fields, page layouts, record types, reports, and dashboards.
• Ensure high levels of data quality, integrity, and consistency.
• Develop and manage reports, dashboards, and metrics to monitor performance and user adoption.
• Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently.

To Be Successful In This Role, You Will Need

• 4 years of experience administering Salesforce along with designing and building any of the following: Flows, data checks, system integrations with external systems
• Experience with setting up Salesforce CPQ a plus
• Experience with Salesforce Price Books a plus
• Experience with Contract Lifecycle Management a plus
• Experience gathering and documenting requirements from internal customers
• Experience bringing departments onto the Salesforce platform who have not previously used it
• Confidence in leading new initiatives and solving unmet needs with Salesforce.

Daily, millions of lives are improved by the Instem technologies and services that have been deployed by our clients. This is a fantastic opportunity for you to help save and prolong people’s lives, by doing what you do best!

Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: http://www.instem.com/about/data-protection.php