Complex Liability Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

The Role:
An excellent opportunity is available for a Complex Liability Adjuster to join our successful Complex Liability team.

You will primarily investigate and handle to settlement a wide range of high value and complex property and injury liability claims typically in the areas of Employer's, Public, Construction and Products. If needed, you may be asked to assist with Utilities Claims.

ACII/ACILA qualified [preferred] you will investigate and handle to settlement a wide range of complex liability claims typically in the areas of Public, Employers and Products Liability. Allied to this technical aspect, the role will also include a developmental role common to all Complex Adjusters, whereby you will be expected to meet with clients to enhance our existing relationships in the local/national markets and build new relationships.

You will have/will be:

• Progression towards professional qualifications preferred

• Demonstrable experience of investigating, handling and settling high value/complex property liability claims, in particular public, construction, and product liability losses

• Alternatively, good experience in first property claims handling as an Adjuster or Surveyor with the desire and drive to develop into liability claims handling

• Ideally, experience in handling high value/complex claims

• A proven track record in client liaison and profile

• Able to work on own initiative

• Flexible in both the way in which you work and the time necessary to devote to certain tasks, be highly motivated, personable and efficient

• Forward thinking and innovative – adjusters are encouraged to share ideas for the development of the Complex Loss offering

• Operate as a team player

• Technically excellent across the range of topics identified

• Good IT skills

• The ability to work to deadlines whilst maintaining a high quality of work

• The ability to prioritise work as required

• Full UK Driving Licence essential

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications

• Company car/car allowance

• Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

• Healthcare scheme

• A Self Invested Personal Pension Scheme

• Holiday allowance of 25 days plus bank holidays

• Discounts on various products and services

• Employee assistance programme for employee wellbeing

• Life assurance

• Group Income Protection

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.