Executive Assistant

This job is being posted on behalf of our client, Incredible One Enterprises.
We are looking for ONE Incredible Executive Assistant to work with us, is it you?!

Incredible One Enterprises, LLC is an award-winning business transformation company headquartered in New Castle, Delaware that offers high-level business consulting programs that specializes in helping service-based business owners leverage and scale high performing companies through combining spiritual principles with business growth strategy and consulting around brand messaging, marketing, sales, operations and talent optimization so that they build generational wealth. The company’s CEO is an author, speaker and consultant who is an inspiring, award-winning entrepreneur who has built a company doing what she loves. This is a positive, energetic and FUN business and we are looking for an individual with the personality and commitment to excellence to match! 

We’ve experienced consistent growth and are looking for someone who can step in and be the right-hand person for the CEO. While your title might read Executive Assistant, you’re really more of a savior for our big mission!
We are currently looking for an Executive Assistant who is highly motivated, detail oriented, has the ability to travel, and wants to help us make an impact on the world. We have an immediate opening, so please contact us right away if you think you’re the right fit.

Here’s what you’ll be doing:
Your day to day will be in office with the company CEO and other onsite team members.  You’ll interface with other members of the team who work remotely.
•    Assisting with administrative needs and client relations
•    Making travel arrangements for CEO and other key team members and creating comprehensive travel itineraries for each trip
•    Coordinating CEO speaking engagement logistics
•    Coordinating with the team coaches for client appointments
•    Maintaining a handle on company supplies and inventory
•    Tracking and driving completion of key deliverables for CEO and Director of Operations
•    Responding to messages received via the main company email accounts and providing customer service or directing correspondence to the right department
•    Organizing office/company files – faxing, scanning, filing, and responding to customer service inquiries
•    Doing research and coming back with your clear recommendations
•    Updating and maintaining the operations manuals for your related job functions
•    Client care, including overseeing the complete client payment process, including light collections as needed 
•    Assisting with the on-boarding process for new clients
•    Maintaining the tracking of our coaching services delivery
•    Responding to client needs via email, and phone
•    Helping clients access their program details
•    Onsite assistance to CEO during client events, live events, workshops and speaking engagements (some paid travel likely)
•    Assisting event management team during company live events
•    Assisting in managing the back of the room to ensure all runs smoothly at speaking engagements and client retreats
•    Preparing for client retreats and onsite meetings
•    Sending thank you cards/gifts to clients
•    Managing our customer funnel entry process
•    Compiling the company key metrics report
•    Miscellaneous administrative and data entry tasks as assigned which may include:
o    Pitching for speaking engagements 
o    Light social media management in conjunction with Marketing Team 
o    Making cold and warm calls to prospects for programs and events  
o    Assist with the company financial management process
o    Must have transportation for out of office errands and mail runs 
o    Completing the daily Inbox Zero protocol for CEO  

Here’s what you need to have/be to excel in this position:
•    A positive attitude based in a foundation of abundance
•    Passionate about changing lives and making a positive difference in the world
•    A shared commitment to the philosophy and the big “why” behind what I do
•    A team player willing to go above and beyond
•    Excellent communication skills (verbal and written) and a cheerful disposition
•    Strong organizational, analytical, decision making and administrative skills
•    At least 2 years’ experience in an administrative support role
•    Understand the importance of assisting the company with marketing and sales related functions
•    A true maverick on the phone – you’re polite, personable, helpful and positive
•    An energetic, eager, smart and personable/passionate personality
•    Detail oriented and motivated to get a lot done in a day
•    You are able to get a clear grasp of our goals and vision and play an integral role in supporting the achievement of them
•    You use discretion, good judgment and take the initiative to learn what you need to perform your role with excellence
•    You value collaboration and being a part of a team and are genuinely interested in our culture and way of doing things
•    You can pull all the necessary and concrete details out of our fast moving, creative team and turn them into tangible steps and structure
•    Proficient with Word, Excel, PowerPoint, Outlook
•    Proficient with Apple Products and Mac Operating Systems
•    You are excited and open about learning new skills and exploring new technologies
•    You’re a whiz at planning and organizational details – nothing gets by you
•    You are flexible and ready to do whatever it takes to get your job done with excellence
•    You are an excellent project/task manager – you make sure things get done on time 
•    You learn fast, think fast, and thrive in a fast-paced environment with the need to meet many deadlines
•    You are flexible and ready to travel with the CEO whether on the weekends or weekday. 
•    Excellent written communication skills
•    Must be comfortable communicating with clients via telephone, email or in person.
•    Event planning, previous sales and/or marketing experience a plus

***************ADDITIONAL DETAILS**************** 
Complete the job application here: https://form.jotform.com/ioellc08/job-application
This job description is not all-inclusive and certain activities, duties, or responsibilities may be required of the employee as needed.

Our Ideal team member is
•    Interested in personal development
•    Extremely reliable and operates consistently in integrity
•    Possesses strong writing, researching, organizational skills
•    Creative, self-motivated and detail-oriented
•    Ready to learn quickly
•    Adaptable in fast paced environments 
•    Aware that their role may encompass more than their job description and they chip in cheerfully
•    Familiar and proficient with technology
•    Strong with inter-personal skills and the ability to communicate effectively
•    Committed to enhancing their skills and adding value
•    A rock star who completes tasks correctly, on-time and with excellence

Commitment
This is a full-time position, 40 hours per week, Monday through Friday, 9 am to 5:30 pm.
We are looking for a dependable, reliable team member who will happily go above and beyond to help the company grow. You’ll be working in our New Castle, DE office daily, with the ability to work from home on specific occasions. Occasionally, you'll be asked to work on a weekend, these are few and far between.