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Program Director (Req #197)

81% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Expert & Leadership (>10 years)
Work from: 
Texas (USA), Virginia (USA), United States

Offer summary

Qualifications:

5+ years managing government contracts, Experience in Agile methodologies and IT service delivery.

Key responsabilities:

  • Provide program guidance and direction
  • Manage large projects and interface with client
iTech AG logo
iTech AG SME https://www.itechag.com/
51 - 200 Employees
About iTech AG
iTech AG is a technology consulting firm that helps federal, state and private organizations streamline their operations by modernizing their systems and processes. Our goal is to turn organizations into more efficient versions of themselves, so they can achieve better, faster and more predictable results. Founded in 2008, our firm began with a small core team eager to help organizations embrace agility to thrive in today's digital world. Since then, our team has grown significantly, and our capabilities have evolved too. Today, our services include: • Management Consulting • Agile Transformation • Portfolio, Program & Project Management • Digital Platforms • Digital Innovations • Cloud & Infrastructure • Cybersecurity In 2015, iTech AG was certified as an 8(a) disadvantaged small business by the U.S. Small Business Administration. This enabled us to develop a stronger presence in the federal market by enabling agencies to procure our services quickly and efficiently. In the past, we’ve completed numerous large-scale projects for our customers, including: • Moving 80,000 users over to Office 365 • Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter • Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases • Supporting and maintaining over $62 million of federal IT budget Our customers trust us with complex projects thanks to our commitment to four key values. Because we’re innovative and versatile, we find new ways to solve problems using the latest technologies, methodologies and business practices. And because we’re people-first and customer-centric, our skilled and enthusiastic team goes above and beyond to get results for the organizations we partner with.
See more iTech AG offers

Job description

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Your missions

Description

OVERVIEW
iTech AG is seeking a Program Director to support our federal government customer in Baltimore, MD.  This position provides the opportunity for significant client interaction by learning the client’s business and becoming a trusted advisor.  The ideal candidate will have strong experience with SAFe delivery, a knowledge of the CMS culture, previously led teams implementing a technology solution, and have a proven track record of dynamic delivery in a multi-tenant environment.  This role will report directly to our Director of Digital Platforms within the Delivery Division of our company. 
 
RESPONSIBILITIES
  • Provide guidance and direction at the program (BPA) level of the contract
  • Assist the delivery team with SAFe best practices and procedures
  • Manage large, complex projects (task orders)
  • Interface with the government’s BPA lead, Task Order leads, CO, and COR
  • Work with our Service Lines, Market Lead, and Proposal team to develop task order proposals as requested by the government.
  • Submit all BPA level deliverables and review and approve all task order deliverables before they are submitted to the client
  • Oversee all aspects of the BPA financials working directly with our Operations team
  • Lead and present the latest status of the BPA at internal monthly project health reviews
  • Other duties as assigned
QUALIFICATIONS
  • Experience providing Agile Coaching 
  • Minimum 5 years of experience in a management position and managing various types of government contracts
  • Ability to manage cost, schedule, and service performance to achieve defined SLAs
  • Experience as the point of contact to customer
  • Experience leading teams of 10+ people
  • Experience using Agile methodologies
  • Experience in delivery of a technical project, specifically low code/no code
  • Experience within service delivery and management of IT service delivery, including managing SLAs
  • Possess strong communication skills verbally and in writing
  • Minimum 10 years of consulting experience
  • Strong logical and analytical problem-solving skills
  • Experience managing subcontractors and teaming partners 
PREFERRED QUALIFICATIONS
  • Experience in ServiceNow – ITSM & CSM
  • Experience with CCSQ
  • Prior experience in management of a BPA
  • Experience with Atlassian JIRA
  • Experience with Human Centered Design
EDUCATION & CERTIFICATIONS
  • Bachelor’s Degree
  • Certified SAFe® Practitioner
  • PMP Certification
CLEARANCE
  • Active Public Trust or the ability to obtain Public Trust
  • Pursuant to a government contract, US Citizenship or Green Card status holder is required
Equal Opportunity Employer, including disability and veterans. 

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • virtual-collaboration
  • verbal-communication-skills
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