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Fraud Analyst

UNLIMITED HOLIDAYS - EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - LONG REMOTE PERIOD ALLOWED

Remote:

Full Remote

Contract:

Full time

Work from:

Minnesota (USA), United States

Offer summary

Qualifications:

Bachelor’s degree required, Organized, analytical, critical thinker, problem-solver.

Key responsabilities:

Identify and prevent fraudulent transactions
Monitor real-time fraud decisioning software
Communicate fraud trends, perform manual reviews

Accertify, Inc. Financial Services SME http://www.accertify.com

501 - 1000 Employees

See more Accertify, Inc. offers

Job description

Your missions

Accertify is the trusted partner to the world's leading eCommerce brands. With industry-leading fraud prevention and digital identity offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. Team Accertify provides a solution merchants trust and a career you can trust.

Accertify is growing, and we want to add a Fraud Analyst to our Global Fraud Fighting Team.

How will you make an impact in this role?
As a Fraud Analyst, you will help facilitate Accertify’s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.

Key Responsibilities:

Identify and prevent fraudulent transactions, powering exceptional client results
Work well with a team of industry experts to monitor real-time fraud decisioning software
Independently resolve problems that require in-depth investigation and/or research
Constantly communicate fraud trends and share best practices with peers and leaders
Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
Maintain professional persistence when reviewing transactions or speaking with customers
Prioritizes work to meet and exceed deadlines and performance goals
Reports platform issues as they arise and proactively identifies potential impacts to clients
Ensure the success of Accertify’s customers by delivering results on a daily basis

Qualifications:

Bachelor’s Degree required
Strong desire to build a career in the fraud prevention industry
Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
Fine-tuned organizational, analytical, and critical thinking skills strongly desired
Exceptional problem-solving skills
Displays confidence in making decisions quickly and independently
Must be able to work in a fast-paced, ever-changing environment
Strong internet research skills with the ability to navigate multiple systems at once
Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
Spanish-speaking proficiency is a plus but not required

Additional Details:

Location: Onsite at the Accertify Headquarters in Itasca, IL: 2 Pierce Place, Suite 900, Itasca IL 60143
Flexibility to work a 4x10 weekly schedule (start as early as 6 AM CT (end 4PM CT) or as late as 2 PM CT (end 12 AM CT); this will include one-weekend shift)
The position's training will be from 9 a.m. to 5 p.m. for three weeks, all onsite in the Itasca, IL office. Following this training, schedules will be determined based on client needs.
The first six months will be fully onsite in the Itasca office each workday, with the position becoming hybrid (two days in the office, two days work from home) following the six-month point. Accertify reserves the right to convert any and all positions to fully in-office in the future. Additional work-from-office days may be required throughout the year based on client/department needs.
PTO blackout period is from November 15th through the end of the calendar year. No time off requests are allowed during this period.
Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.