Senior Manager, Orion Rental Parcel Program

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. 

While reporting to The Director - North American Commercial Operations, the Senior Manager, Orion for the Rental Parcel Program will be responsible for driving the strategy, operational setup, commercial launches and overall management of the program. This role requires a dynamic and visionary leader who can work cross-functionally with sales, product/marketing, engineering, finance, quality, data management, and other teams to ensure the operational success, profitability, and commercial growth of the program. The ideal candidate will have a strong background in program management, a keen understanding of the operational and technological aspects of the platform, and a proven track record in driving business growth.

What you'll be doing:

• Develop and drive the overall global strategy for the Orion Rental Parcel Program, ensuring alignment with ThermoSafe’s business goals.
• Identify market opportunities and trends to inform program strategy and development.
• Be accountable to P&L monitoring and success to leverage organizational resources to adapt to evolving needs of the program.
• Oversee the operational end-to-end process and setup for day-to-day management of the rental program across existing rental locations and future expansion.

• Coordinate with cross-functional teams (engineering, manufacturing, logistics, quality and sales) to ensure seamless integration and implementation of commercialization projects.
• Evaluate and establish network locations (either in house or with 3PLs) setting up agreements and managing those relationships.
• Monitor and analyze performance metrics to optimize operational efficiency and effectiveness.

• Be the product SME to develop and deliver compelling presentations and proposals to clients and stakeholders.
• Support pricing strategy and structure to maximize profitability and market competitiveness.
• Prepare & deliver quotes and price estimates while managing timelines for deliverables to the sales team – requires coordination with Finance to ensure quarterly management of costings.
• Represent the product at tradeshows, conferences, and hosted internal customer events to demonstrate program capabilities, supporting the close – won status of business.
• Drive business development initiatives to expand the program’s market presence and client base.
• Understand evolving market and competitor dynamics to advance the evolution of the program to sustain and achieve a market leader position.
• Create customer monthly and quarterly invoice reports
   
• Collaborate with R&D to drive product innovation and continuous improvement based on customer feedback and market demand.
• Manage product lifecycle from concept to launch, including prioritizing features, setting timelines, and coordinating resources.
• Conduct regular product reviews and updates to ensure product relevance and competitive edge.
• Own and manage the technological aspects of the program, including the customer ordering portal and other relevant digital platforms, including but not limited to data analytics.
• Serve as a point of contact for customers to troubleshoot system access and other relevant technical issues.

• Collaborate with Sustainability to further expand sustainability product positioning and claims the Program can market as a result of product features and also operational capabilities.

This position will be based in ­­­­­Arlington Heights or remote. Travel can be _10 - 20%.

We'd love to hear from you if:

• Teamwork: The ability to work collaboratively with others towards mutual objectives.
• Sense of Urgency: A bias for taking action- spontaneous recognition of problems and opportunities.
• Customer Focus: A drive to discover and meet the needs of customers (either internal or external)
• Results orientation: A drive to achieve results and goals in the short and long term.
• Adapting to change: The ability to adapt to work effectively in an environment of change, uncertainty, and ambiguity. Can make pragmatic decisions in a timely fashion, especially when there is not a clear “right way”.
• Technical excellence: The depth and breadth of job-related expertise and the motivation to use and expand one’s technical knowledge.
• Entrepreneurial spirit: A fundamental belief in one’s ability to successfully take on new and difficult challenges, question the status quo, and take risks.
• Visionary Leadership: The ability to communicate and enlist support for a vision.

Compensation: 

The annual base salary range for this role is from $163,040 to $183,420, dependent upon experience and qualifications+ annual bonus & equity.

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At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits:

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.