Manager, Client Management

Job Summary

Drive assigned Clients business to deliver overall growth

Business metrics

Drive Portfolio/categorys growth/net sales/NoC

Plan short-term to mid-term marketing plan to deliver business objectives

Effectively and efficiently manage marketing budget

General Responsibilities

Develop business and marketing plans in coordination with clients needs to achieve overall business objectives

and profitability of both sides

Lead business meeting with clients in ensuring key strategic business agenda discussed and actioned.

Drive the clients portfolio optimization, SKUs rationalization, and category development approach to drive

growth and efficiency

Effectively manage clients A&P to ensure business result delivered as per plan

Effectively work with cross-function Finance, Supply Chain, & Sales to ensure all the business KPIs met

Collect and analyze the market intelligence to ensure the clients business stay competitive changing the gear

where applicable.

Explore any opportunities of new business for existing clients by working with Business Development team;

manage the contract renewal process

Take necessary actions to resolve clients' operational issues/service complaints where it applicable

Others task assigns by manager

Leadership Responsibilities

Job Requirements:

Functional skills and knowledge

Demonstrate strong understanding of clients' industry/business/products

Demonstrate strong commercial acumen, client management and communication skills

Strong analytical background and knowledge of statistical analysis methods

Proven project management skills

Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural

interactions

Demonstrate fluency in English, both written and spoken

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education

Bachelors degree in Business Administration, or an equivalent degree

Work Experience

Minimum five years experience in a similar role