Cigars Inc: Seeking an Assistant with a Passion for Organization and SOPs

Please Note: This job is being posted on behalf of Cigars Inc. (www.cigarplace.com) by Great Assistant (www.greatassistant.com). Great Assistant is a company that works with entrepreneurs to match them to assistants.

Julian Gomez is the President of Cigars Inc., a premier company selling premium cigars and cigar accessories directly to consumers worldwide. With 19 years in the business, Cigars Inc. prides itself on offering the best service, selection, and prices in the industry.

We are seeking a seasoned Administrative Assistant with a strong background in writing Standard Operating Procedures (SOPs) and training manuals. The ideal candidate will be detail-oriented, independent, and proactive. If you align with our core values of "Treating Customers Like Gold," "Striving for Excellence," and "Thinking Like an Owner," and are organized and professional with a passion for excellence, we invite you to apply and become part of our dynamic team at Cigar Place.

As our Virtual Assistant, some of your responsibilities will include:

• Write and organize Standard Operating Procedures (SOPs)
• Manage inbox and email communication
• Assist with task management using Basecamp and Todoist
• Provide support to team members in various administrative tasks
• Work with internal communication tools
• Help maintain and update internal systems and records
• Review statistical data and provide insights
• Collaborate with different departments and team members to follow up on pending tasks and projects
  
• Research and provide detail-oriented analysis on a wide range of topics
• Create and teach learning aids, flowcharts, and tutorials
• Cross-training in different departments as needed

In addition to the above, the ideal candidate must be/have:

• Excellent writing skills, both verbal and written
• Detail-oriented, highly organized, methodical, and adept at taking notes
• Proactive, able to work independently, and excels in a results-driven environment
• Friendly, positive, calm demeanor; caring and supportive
• Customer-Centric mindset
• Efficient typing skills and ability to do data-entry and analysis
• Strong work ethic and able to work asynchronously with team members
• Effective communicator who is proactive about following up and managing tasks
• Ability to easily organize and prioritize tasks based on urgency
• Takes responsibility for actions and communicates when support is needed
• Effective problem-solver open to trying new processes or tools as needed
• Tech-savvy and quick to pick up new tools and software
• Focused, determined, process-oriented, structured, reliable, and goal-oriented.
• Past experience with eCommerce is a plus!

You must come ready to quickly learn and be trained on these tools:

• Google Workspace (Gmail, Google Chat)
• Zendesk
• Basecamp
• Todoist
• Trainual.com

Position Details:

• This is a 1099 contractor position
• Benefits include PTO (after 3 months), Paid Holidays, and Holiday Bonus Pay
• The position will be 30-40 hours
• Work hours are Monday to Friday, between 9 AM - 5 PM EST
• The pay rate is $23/r. USD
• You must reside in the United States
• Must be able to pass a background check
• Were looking for someone to become a long-term (3+ years) team member

**Please do not contact Julian Gomez or Cigars Inc. directly; doing so will disqualify your application.**