Director, Channels & Partnerships, Payments

Ministry Brands is looking for a Director, Channels & Partnerships, Payments to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  

What You'll Do:

As the Director, Channels & Partnerships, Payments you will play a pivotal role in driving the success of our core offering, by identifying and developing key relationships with partners who can offer additional value to our customers and prospects via our payment solutions. Reporting to the SVP of Sales - Enterprise, this candidate will collaborate with cross-functional teams to build and broaden our partner ecosystem while fostering mutually beneficial relationships within the faith-based technology vertical.

The ideal candidate will have a proven track record of developing healthy, high-performing partnerships in a B2B SaaS environment, have a deep knowledge of the payment processing ecosystem and where partnerships can flourish in the payment landscape, and have a strategic mindset when it comes to identifying new adjacencies and value. This role will collaborate with Product, Sales, Success, and other stakeholders to develop and implement partnership strategies that create new value, drive pipeline growth, increase revenue, and boost the adoption of our core payment solutions.

Key Responsibilities:

Strategic Partner Ecosystem Development

• Responsible for researching and identifying best in class partners to add value to the Ministry Brands partner ecosystem and client offering specific to payment processing and channel partnerships
• Responsible for negotiating best possible win-win relationships with partners, providing ongoing revenue opportunities and value-added functionality for clients
• Work with key stakeholders to nurture and iteratively strengthen partnerships; coordinating and overseeing collaboration between sales, marketing and success teams
• Develop and implement effective partner offering positioning strategies based on market trends, competitive analysis, and customer insights
• Help to build payment bundles to be offered in collaboration with other Ministry Brands offerings
• Define unique value propositions for each partner offering within the Ministry Brands ecosystem

Messaging and Content Development

• Work with Marketing and Sales Enablement to develop collateral, landing page content, etc. that best represents the partner offering
• Work closely with subject matter experts and the content team to develop high-quality thought leadership, including whitepapers, case studies, blog posts, presentations, and more

Go-to-Market (GTM) Planning

• Lead and execute commercialization and go-to-market plans for payment solution product launches and feature updates

Performance

• Collaborate with marketing and sales to develop and execute integrated campaigns that drive demand and generate leads

• Have responsibility for driving a payment partnership annual growth target
• Work with leadership to provide accurate and achievable goals for measuring success of partnerships

• Work with pre-defined clients to better understand how they benefit from the partner offering, how they use it in their business, and if there are pain points or wish-list items they would like to have addressed
• Understand and utilize key metrics to drive growth including CAC, ARR, EBITDA, churn, and product specific KPI’s

Who You Are:

• Passionate about social good and enthusiastic about helping purpose driven organizations
• Bachelor’s degree in Business, or an equivalent combination of education and experience
• 8+ years of experience in partners/alliances, business development, or similar roles in a B2B environment
• 5+ years of experience in working within vendor and B2B payment processing environments, including payfacs, and merchant banking
• Strategic thinker with a proven track record of leading and delivering results in high growth environments
• Ability to influence a wide audience at all levels and to work cross-functionally, partnering across Marketing, Sales, Product Management, Onboarding, and Success
• Strong negotiation skills, with the ability to develop win/win agreements that drive results
• Experience navigating matrixed organizations
• Outstanding analytical capabilities and attention to detail – constantly analyzing results and seeking continuous improvement
• Ability to work independently, make decisions, and navigate complexities in a rapidly growing environment

Physical Considerations:

• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone
• Ability to work flexible and long hours, as needed, including outside regular business hours and days

Travel Considerations:

• Domestic and/or international travel required, estimated up to 25%

Benefit offerings designed to promote a life of balance!  
 

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. 
 
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. 

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#LI-Remote