Offer summary
Qualifications:
Bachelor’s degree in related field, 7+ years experience in trust and safety.Key responsabilities:
- Lead team transformation
- Develop content safety policies
- Mitigate risks related to content
About G2 - Our People
G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).
Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.
We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits.
About G2 - The Company
When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.
G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!
About The Role
We are seeking an experienced and visionary Director of Trust & Safety to lead and transform our User Generated Content Quality Assurance (UGC QA) team into a more comprehensive and proactive function. The Director will be responsible for developing and implementing strategies, policies, and processes to ensure the safety, security, and quality of content on our marketplace. This role requires a strategic thinker with strong leadership skills and a deep understanding of content moderation, trust and safety principles, and risk management. The Director will also handle day-to-day management needs for their team overseeing the full team of managers, specialists, and associates.
In This Role, You Will:
Leadership & Strategy
Policy & Process Development
Risk Management
Collaboration & Communication
Data & Analytics
Compliance & Training
Minimum Qualifications:
We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.
What Can Help Your Application Stand Out:
Our Commitment to Inclusivity and Diversity
At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.
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