Product Owner at Healthcare Systems and Technologies, LLC

Open Position: Product Owner

Reports to:  Group Product Manager

Location:  Remote


About Us
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle.  Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,600 clients, but we’re just getting started and have plans to 10X the value we offer.  However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.

What we’re looking for:
We’re looking for a Product Owner who’s self-motivated, curious, and learns quickly. You feel confident you can jump into the deep end and quickly figure things out. You love a good challenge and refuse to give up. You want to create something that you’re proud to put your name on and share with others. You understand that empathy for the users of the product ultimately helps achieve this goal. You collaborate transparently and with ease.

Responsibilities:
The Product Owner will report to a Group Product Manager, and work closely with a Senior Product Manager that owns a discrete line of products. Your time will be focused primarily on the activities of a Product Owner, while advancing your skills in the area of product strategy.

• Become immersed in the company’s existing Agile software development
• Translating Product Managers’ strategies to tasks for development, ensuring epics created by the Product Manager are appropriately broken down to user stories for development
• Coordinate with the engineering department to deliver functional solutions
• Develop, articulate, refine and communicate the goal of a given product
• Create, communicate and sequence a product backlog
• Manage sprints in alignment with established goals and backlog priorities
• Monitor and report on users’ reactions after launching
• Gather product data, including key statistics and user trends
• Conduct research to identify customer needs and market gaps
• Suggest product enhancements to improve user experience
• Perform quality assurance controls on products
• Prioritize the implementation of new features, resolving bugs, manage expectations of timelines and evaluate progress at each stage of development
• Understanding and anticipating the client’s needs to more effectively manage the development process.
• Work functionally to ensure the proper marketing, positioning, launch of new products and features.
• Create support and training documents for internal and external users

• Some experience as a Business Analyst or Product Analyst an asset
• Experience workking in a high-growth SaaS environment or as a consultant an asset
• Exceptional work ethic and strong time management skills
• Excellent communication skills and capable of effectively collaborate with cross functional teams
• Ability to build and maintain strong customer relationships
• Experience in gathering and interpreting qualitative product data and consumer feedback
• Hands-on experience with web technologies
• Familiarity with market research and marketing techniques
• BS in Business, Finance, Technology, Marketing or similar field
• Working knowledge in project management tools such as the Atlassian Suite (Jira, Confluence) and Pendo.
• Experience in Pragmatic Product Marketing Methodology, Scrum Certification is a plus

• We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration.  We invest in our team and take pride in the success of others. 
• We strive to make a positive impact.  We are passionate about our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
• We love the journey.  We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.