Your mission
This position in Based in Italy, (100% remote + periodic visits to Milan Offices)
We want to offer you another great opportunity in the Green - Energy environment, let`s have a look what your tasks as a Distribution Service Engineer would be:
- Management of hotline / ticket system for distributors / installers / end users in region of Italy & the BalkansÂ
- Training for distributors / installers in the related region.
- Onsite troubleshooting with partner success manager in the related region.
- Pre-sale customer visit with account manager in the related region.
- FAQ / online courses making / recording and documenting for the related region.
- Weekly / monthly / quarterly / annual report for the performance of the related region to the department center.