Offer summary
Qualifications:
Bachelor’s or Master’s Degree in Computer Engineering, Computer Science, Technology, or related field, 3+ years of experience in IT operations, Development, or related technology field, Experience in SQL Server, .NET Framework, ASP .NET, C#, HTML, JavaScript.
Key responsabilities:
- Diagnose cases and propose solutions for clients
- Answer customer queries about platform functionalities
- Document technical issues and collaborate for resolution
- Collaborate with development teams for new software solutions
- Educate users on system utilization for process improvement