Executive Programs Engagement Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Executive Marketing team creates experiences for the executive audience that build advocacy and trust, strengthen relationships, and generate revenue. We understand the executive audience and create experiences to programmatically reach them, ultimately helping Stripe attract, grow, and retain our most strategic users. The team is composed of three functional groups—Executive Briefings, Executive Programs, and Executive Content—that work together to help users learn more about Stripe and discover new areas for collaboration.

What you’ll do

As a member of the Executive Programs team, you will play a crucial role in growing revenue and deepening customer relationships by developing and managing programmatic approaches to engage the executive audience at our top accounts. You will design and manage our executive sponsor program by partnering with Stripe’s executives and account teams to strategically drive top-to-top relationships that drive value for our users. You will also work closely with Stripe’s Go-to-Market teams (Sales and Customer Success) and Executive Programs team to drive executive attendance and engagement with top accounts across programs such as the Executive Briefing Center, Executive Summit, Customer Advisory Board, and other executive field events. You are a masterful program manager—your obsession over the details, desire to translate ambiguity into clear processes, and ability to manage multiple stakeholders (including the C-suite) will ensure we expertly deliver bespoke, elevated opportunities for our executive audience to engage with Stripe. 

Responsibilities

• Develop and implement strategies for the executive sponsor program to drive growth and foster long-term partnerships with top customers
• Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure alignment and maximize the impact of the executive sponsor program
• Create and maintain a comprehensive database of executive sponsors and their activities, ensuring accurate and timely reporting on program impact to senior leadership
• Develop and maintain relationships with internal stakeholders to ensure the success of the executive sponsor program
• Align with global counterparts to prioritize and target executives to attend tentpole executive events, such as Stripe’s Executive Summit and the World Economic Forum
• Set criteria and processes for nominating and prioritizing executives to target for exclusive engagement opportunities
• Develop and implement a methodology for tracking the executive journey across programs and events

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, but not a requirement.

Minimum requirements

• 5-7 years of relevant professional experience
• Experience building and launching executive sponsor programs at medium to large businesses
• Expertise in enterprise and executive events and a deep understanding of the executive audiences
• Able to effectively establish rapport, credibility, and influence across all levels and departments, both internal and external
• Ability to use critical thinking skills to breakdown sizable problems into clear and concrete action plans
• Ability to use data and analytics to drive decision-making as well as a consistent track record of setting and delivering against measurable marketing metrics
• Ability to navigate through ambiguity in order to effectively launch and manage a new program
• Exemplary communication skills and the ability to present to executive leaders, cross-functional partners, and customers

Preferred qualifications

• Proven track record of building and executing successful executive experiences
• Experience marketing B2B cloud services and/or software solutions
• Understanding of the payments, financial technology, and/or ecommerce industries
• Experience using Salesforce to track account activities and campaign activities