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Staffing Coordinator

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

2 year degree required; 4 year degree preferred, Experience in shift planning and allocation, scheduling software proficiency.

Key responsabilities:

Develop and manage provider and call center staff schedules across multiple shifts
Manage onboarding process of new providers and agents

Nomi Health Scaleup https://www.nomihealth.com/

501 - 1000 Employees

See more Nomi Health offers

Job description

Your missions

We are seeking a detail-oriented and organized Staffing Coordinator to join our team. You will be responsible for developing and managing efficient schedules for our providers and call center staff to ensure optimal patient care. You will have strong organizational skills, the ability to multitask, and excellent communication abilities.

How you will make an impact

Develop and manage provider and call center staff schedules across multiple shifts

Manage and maintain provider and agent schedules by filling open shifts, coordinating schedules to increase or decrease the amount of necessary coverage, including changing shifts immediately to ensure shifts are staffed appropriately

Update and maintain system to reflect holidays, time off requests, appointments, trainings and unavailability

Resolve scheduling conflicts and manage last-minute changes efficiently

Communicate regularly with stakeholders regarding assignments and issues

Monitor staff performance and attendance, reporting any issues to management

Ensure all shifts are filled to meet requirements

Keep phone list updated, and current staff information updated in system; contacting any team members if shift changes are made or if they are late to their shift

Communicate daily with key stakeholders within organization; including providers and agents to ensure coverage

Ensure staff are aware of schedules on a weekly basis

Provide reports as requested related to provider shifts and predicted patient volumes

Assist in training new staff on scheduling systems and procedures

Manage onboarding process of new providers and agents

Ensure compliance with company policies and regulatory requirements

What we are looking for

2 degree required; 4 year degree preferred

Understanding of shift planning and allocation and knowledge of labor laws

Proficiency in scheduling software, or willingness to learn

Strong organizational and time-management skills

Excellent verbal and written communication skills and problem-solving skills

Must have high speed internet at home to access our scheduling software

Must be able to excel in a fast-paced environment

Previous experience working in scheduling required

At least one year of clinical experience preferred

Proficiency in computer applications

Required profile

Experience

Level of experience: Senior (5-10 years)

Spoken language(s):

Check out the description to know which languages are mandatory.

Hard Skills

Financial Controls NetSuite

Soft Skills

independent-thinking
Analytical Thinking
verbal-communication-skills
microsoft-excel
leadership-development

Are you interested?

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