AML Operations Manager

Description

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU’LL DO AT COASTAL

The AML Operations team reviews alerts from OFAC, 314a and other watchlist screening. They are responsible for responding to CIP/OFAC exception/review inquires. The manager also conducts/documents weekly/monthly Quality Control (QC) reviews, provides monthly updates for the Executive Team and Board of Directors report and assists with implementation of new fintech partners. The team also works with the Financial Crimes Technology and Analytics team to tune CRS/Watchlist settings rules and conduct below the line testing. Policies and procedure directly related to the above tasks are reviewed and updated by the manager. 

HOW YOU’LL DO IT

•  Provide internal service in accordance with Coastal Core Values.
• Coordinate the search and respond to Financial Crimes Enforcement Network (FinCEN) 314(a) requests.
• Effectively implement controls and processes to ensure compliance with the requirements for CTR Exemptions.
• Maintain effective internal control environment to achieve satisfactory audit and QC results for areas of responsibility.
• Oversee OFAC resolution when matches occur and ensure effective procedures are in place to monitor assigned OFAC systems.
• Demonstrate compliance with AML and OFAC regulations and keep up to date on regulatory changes.
• Adhere to defined SLA timelines.
• Help to develop a team of highly motivated, result-oriented individuals through effective leadership practices, while ensuring adequate staffing levels to maintain efficient team performance, which includes coaching/mentoring of all analysts.
• Implement measures to monitor effectiveness of analysts including weekly/monthly Quality Control (QC) reviews.
• Assist and coach team members to improve overall efficiency, effectiveness, and career growth.
• Drive process improvements to create greater effectiveness and efficiency within all areas of responsibility.
• Provide monthly updates to be included in Senior/Executive management and Board reports.
• Work with the Financial Crimes Technology and Analytics team to tune CTR and Watchlist settings and conduct below the line testing.
• Research, resolve and communicate operational issues and potential problems to the Head of Financial Crimes Operations      and/or other business units.
• Coordinate the development of written procedures and develop processes under the guidance of the Head of Financial Crimes Operations to ensure completion of required tasks. May assist in the development of enterprise-wide policies, procedures and required risk assessments.
• Demonstrate compliance with bank regulations and keep up to date on regulation changes.
• Participate in audits, exams, sanctions risk assessments and BSA/AML risk assessments.
• Provide advisory services to certain business lines. 

WHAT YOU’LL BRING

 QUALIFICATIONS 

• Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations
• Ability to explain concepts with confidence: AML, CIP, KYC, CDD, EDD, OFAC, SAR
• Ability to organize, analyze and interpret data to explain complex irregularities or trends
• Ability to develop, create and improve systems, structures, and processes
• Ability to observe strict confidentiality requirements
• Strong analytical skills and ability to resolve complex problems with minimum guidance
• Strong attention to detail and accuracy
• Effective time management, planning and organizational skills
• Ability to manage multiple tasks/projects and deadlines simultaneously 
• Is a self-starter that requires little to no prompting from supervisors 
• Strong verbal and written communication skills
• Strong research skills from all available sources 

EDUCATION & EXPERIENCE 

•   Bachelor's degree preferred or 3-5 years relevant experience. 
• 3-5 years of previous banking experience with a significant emphasis in the area of anti-money laundering compliance, consumer compliance, audit or bank operations. 
• 1-3 years of experience managing others, with strong experience in managing AML investigations or BSA/AML program management. 
• CAMS, CFE, or equivalent or willingness to obtain certification. 
• Advanced knowledge of the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Assets Control requirements. 
• Experience developing and/or enhancing AML operating processes to achieve high levels of effectiveness.

HOW YOU’LL THRIVE AT COASTAL

Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness, and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

· have the ability to sit for extended periods of time

· have the ability to stand for extended periods of time

· have the ability to perform repetitive finger, hand, and arm movement

· have the ability to use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 

· view and read computer screen for extended periods

· occasionally stoop, kneel, crouch, or crawl

· occasionally lift or move up to 10 pounds

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.