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Customer Service Agent - deutschsprachig

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Key responsabilities:

  • Provide customer service in German
  • Interact with customers via phone or email
See Tickets Benelux logo
See Tickets Benelux Events Services SME https://www.paylogic.com/
51 - 200 Employees
About See Tickets Benelux
We are See Tickets, the European leader in ticketing for nearly 25 years. In the 1980s it all began as Way Ahead Records, a Nottingham-based record shop that started to sell concert tickets in the 1990s. With the digital revolution in mind, a highly flexible and scalable ticketing platform was introduced in 2004, the beginning of See Tickets. As one of the largest ticketing companies in the world, we internationally serve over a thousand clients from festivals, to performance venues, sporting events and monuments including Glastonbury Festival, Universal Music Group, Andre Rieu, RTL, Tomorrowland and Amsterdam Dance Event. With over 460 employees in 9 countries, and offices in Amsterdam, Berlin, Los Angeles, London, Paris. We strongly believe in providing all our clients with the best experience for their fans, whether they are sports, music, theatre, cultural or entertainment fans. See Tickets is a wholly-owned subsidiary of Vivendi SA, a Paris-based international Media and Content business, employing more than 42,000 staff globally with revenues in excess of $15 billion in 2017.
See more See Tickets Benelux offers

Job description

Logo Jobgether

Your missions

Unsere Customer Service sucht für das Berliner Büro zum nächstmöglichen Zeitpunkt einen deutschsprachigen Customer Service Agent (w/m/d).


Wir sind See Tickets, der europäische Marktführer im Ticketing! Mit einer gesunden Portion Enthusiasmus und Erfahrung streben wir mit 450 Kollegen aus 9 verschiedenen Ländern nach einer Mission - das ultimative Fan-Erlebnis für unsere Kunden zu schaffen, egal ob sie Fans von Sport, Musik, Theater, Kultur oder Unterhaltung sind!

Als eines der weltweit größten Ticketing-Unternehmen betreuen wir über tausend Kunden, von Festivals über Eventlocations bis hin zu Museen und Messen, darunter Glastonbury Festival, Tomorrowland, Glücksgefühle und Electric Love. Unsere Ticketing-Lösung sorgen bei unseren Kunden für Millionen von begeisterten Fans auf der ganzen Welt, die ihre Ticketshops mit unserer Software umsetzen.


Hier in Berlin sind wir aktuell ein 18 köpfiges, diverses Team, das die Freude an Musik- und Live Entertainment Events verbindet. Unsere Mission ist es, Menschen durch den Zugang zu Erlebnissen zusammenzubringen. Wie? Durch individuelle E-Commerce-Lösungen, Shopsysteme und digitale Ökosysteme, die Besuchern von Veranstaltungen eine maßgeschneiderte Experience ermöglicht und Veranstaltern dabei hilft, ihre Umsätze zu steigern.

Required profile

Experience

Industry :
Events Services
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

MarketingEnterprise Sales

Soft Skills

  • open-mindset
  • verbal-communication-skills
  • Relationship Building
Are you interested?

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