Sr Manager, Global B2C Seller Strategy

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Global Business Selling team, as part of eBay’s Global Markets organization, is responsible for helping sellers start and grow their businesses on our platform and delivering a value proposition that attracts new sellers and retains them, from small entrepreneurs to global brands. We partner with teams across the enterprise to drive our strategic priorities forward, deliver on our promise and give sellers confidence in being successful, profitable, and protected on our marketplace.

Members of our team have a dual mentality: The first is that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces and how to unlock value through the success of our business sellers. The second is that of someone who can move quickly and decisively as an embedded operator, not afraid to get their hands dirty. We are a team that can flex to business priorities – ‘general athletes’ who learn quickly and drive progress – and relentlessly advocate for the sellers we serve.

We are looking for a Senior Manager of Strategic Initiatives for the Global Business Selling team. This role will report into the head of Global Business and US Consumer Seller Strategy. This person will lead multiple initiatives, most immediately focused on efforts to improve seller sentiment and architecting the value proposition that best serves them. The role is designed to evolve over time to be responsive to the needs of our sellers and priorities as a business – this may not be for everyone. This role is best suited for those who thrive in dynamic, project-based environments, and value exposure and experience to a broad set of cross-functional partners. You will build functional, market and vertical expertise through deep collaboration with related teams, and have a “total business view” through the course of your work.

This role requires post consulting industry experience.

Role & Responsibilities: 

• Strategy Definition and Prioritization: Identify the customer needs that drive seller favorability across and sensitive to market dynamics, and create a clear set of priorities to address those needs. Understand eBay’s strategic and competitive positioning and build the case for change. Evolve how we “show up” for our sellers.

• Ensure Roadmap Delivery:  Influence roadmap development, and support the successful delivery of outcomes across product, marketing, trust, regulatory and seller operations. Win the hearts and minds of our internal partners to garner support and momentum.

• Go to Market Strategy:  Inform and align on go to market strategy in support of value proposition reinforcement, awareness, and adoption – partnering with product, product marketing, channels, ops and legal

• Results and Accountability: Define and own reporting against key performance indicators along owned initiatives

Who you are:

• Strategic, and an operator:  You can both translate enterprise goals and seller needs into domain priorities and drive outcomes by inspiring and influencing key partners across the org

• Someone with an inclination towards data / evidence, and a high level of comfort with analytical approaches (both qualitative / quantitative) to derive actionable insights

  • You are especially good at distilling what is important vs. just interesting. You can go beyond articulating an observation and land the “so what?” and the “now what?”

• A structured thinker that can break down ambiguous problems into tangible solutions and actionable plans. 

• An exceptional communicator (verbal and written) who can modulate to different audiences and objectives

• An autonomous driver of progress, on balance with keeping leadership and partners engaged / informed

What you will bring: 

• Demonstrated intellectual curiosity about this area of work (ecomm, marketplace, tech) and empathy / a natural instinct to help our sellers and solve their problems. Experience as a seller (casually or beyond) is a plus.

• Creative problem solving skills

• You are cooperative and candid, and are able to influence cross-functional partners through domain expertise, quality work, and quality relationships

• Contributions to the culture and cohesion of your immediate and extended team 

Minimum Qualifications

• 8+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or related business strategy role at a major corporation

• Prior experience owning end-to-end eCommerce experiences, and using measures like NPS, conversion funnels and financial results

• BA/BS required

Preferred Qualifications

• MBA or similar advanced degree 

• A passion for selling on marketplace platforms

Geo / travel:

• Ability to travel occasionally to San Jose HQ and/or other global locations as needed

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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