GM of Enterprise

Air is a Creative Ops System for Marketers. Our product automates the mindless tasks that marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised $38M+ from world-class venture capital groups including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.

The Role

Air is seeking a versatile and experienced Go-To-Market generalist to own the strategy and execution of our enterprise segment sales, migration, onboarding, and expansion efforts. This individual will play a critical role in scaling our success with enterprise customers and leading our customer team to new heights.

Key Responsibilities:

Enterprise Strategy and Execution:

• Develop and execute strategies for selling, migrating, onboarding, and expanding enterprise customers.
• Conduct outreach to new enterprise customers, navigating complex sales processes.
• Implement our consultative sales playbook to manage enterprise deals across multiple business units.
• Drive the migration and expansion of enterprise customers, ensuring seamless transitions and growth.

Customer Team Leadership:

• Oversee the customer team, which operates a hybrid self-serve and sales-assist motion.
• Manage 2-4 direct reports, providing guidance and support to ensure team success.
• Enhance self-serve motions and support teams to address the needs of our 2,100 customers.
• Support CSMs with migration, onboarding, and expansion efforts across the customer base.

Strategic Partnerships:

• Collaborate closely with the sales team to optimize the sales funnel and drive customer acquisition.
• Partner with the product team to shape the product roadmap based on customer insights and feedback.
• Leverage data and customer feedback to inform product development and improve the overall customer experience.

Requirements

You are energetic, focused, and determined to succeed at the highest level. You bring grit and a positive attitude to work every day, and know that working at a startup means that no job is ever too small. We are a small but growing team and you must have a strong desire to help shape our work in a collaborative way. This is an ideal role for someone who wants to help build processes from the ground up.

Your Experience

• 5-7 years of experience in enterprise sales, customer success, or go-to-market functions within a fast-growing SaaS environment
• Proven track record of successfully navigating complex enterprise sales processes and driving customer expansion.
• Strong strategic thinking skills, with the ability to develop and execute effective go-to-market strategies.
• Hands-on approach, willing to roll up your sleeves and dive into the details.
• High output while operating with a strong sense of urgency
• Passionate about building something special alongside a team. You hold yourself to a high degree of accountability backed with a bias for action
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders.

Benefits

Our company culture was built around a tireless pursuit to be the best at what we do. We're entrepreneurial and focused: tackling problems head-on without ego. We communicate with empathy. We speak directly, listen thoughtfully, and ask questions. We previously worked out of a cozy warehouse in Brooklyn, but are currently distributed around the globe. This is a remote role.

Air contributes 90% to medical, dental, and vision insurance and 75% to dependent coverage. Employees also have life insurance, disability insurance, and membership to One Medical. We offer a generous work from home stipend, professional development reimbursement, and unlimited vacation days. Although we are still early stage, we are always seeking ways to invest in the long-term health, wellness, and continued education of our employees.

At Air, we believe that it takes a diversity of thought, culture, race, sexual orientation, and outlook to build a world-class business. We value unique contributions and welcome people of all backgrounds, experiences, and perspectives to join us at Air.