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Operations Specialist - Shipment Team

Remote: 
Full Remote
Contract: 
Salary: 
12 - 14K yearly
Work from: 

Offer summary

Qualifications:

B2 level English, Excel skills, Supply Chain experience.

Key responsabilities:

  • Manage Amazon shipments
  • Communicate with marketplace support, update data systems, coordinate with teams
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Job description

Now we are hiring a new Operations Specialist for Shipping team with customs analyst skills

Who we are looking for a candidate with:

  • English: starting from B2 level with the ability for communication and understanding instructions
  • Excel skills (intermediate level), if you have worked with Google Sheets - even better
  • As a plus would be experience in customs analytics: product analysis according to the customs system HS codes
  • Previous experience in Supply Chain is a must
  • Great troubleshooting skills and experience
  • Experience with e-commerce platforms
  • Previous experience or knowledge of lean methodology is a plus
  • Love of numbers and mathematics
  • Great computer skills, curiosity to learn new apps
  • Quick learner, being able to multitask and work with various tasks throughout the day
  • Loves accuracy and has a high level of attention to details
  • Strong self-management and organizational skills, being able to define priorities
  • Advanced problem-solving skills, ability to quickly research, analyze and find a solution to any issue
  • Proactive and driven, with high follow-through, respect for deadlines
  • Effective communication skills for collaboration with other departments
  • Strong background and skills in documenting information
  • Result oriented and motivated by seeing the result
  • Readiness for routine work (to create shipment customs documentation, checking all the details)
  • Understanding of transport rules of different categories is a plus 

Requirements

As a part of a company, your responsibilities will be:

  • Working with Amazon platform (and other E-markets): creating shipments, tracking, troubleshooting 
  • Contacting marketplace support to find a way to implement the necessary corrections on listings or attributes, if related to the shipping process
  • Check the forums and social media group to look for the possible solutions for issues
  • Working with Data Catalog and Inventory management system: updating, checking
  • Daily and close coordination with the team members and other departments (research, finance, logistics etc)
  • Working with the logistics & warehouse team : providing information about inbound orders, checking composed shipments, solving problems, finding discrepancies and mistakes, providing with the final shipping documents
  • Creating shipments with delivery companies and export documentation.
  • Daily reporting of Operations KPIs, monitoring monthly results with the monthly KPIs
  • Strategising and implementing new and efficient methodology that improves the overall operation
  • Being a key team member in the department and the company to help in growth and expansion projects.
  • Working with the programming team to suggest areas that can be improved based on manual practise of work in the department or process.
  • Identifying bottlenecks and forecasting potential issues well ahead of time
  • Working on your own quarterly projects related to your work, growth and company goals

Benefits

We offer you:

  • Flexible working hours 
  • Competitive monthly salary of 1000-1200 USD
  • Full-time permanent contract
  • Paid vacation (22 working days + 14 banking holidays)
  • Work in a young and friendly team
  • Remote work with the possibility to work from anywhere you want

The job is full time, 40 hours a week. Initially, work hours should be similar to the Head of Operations, for easier communication and training.

A 3 months trial period is envisaged for this position.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Quick Learning
  • Collaboration
  • Communication
  • Multitasking
  • Proactivity
  • Organizational Skills
  • Detail Oriented

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