We’re growing and looking for a Vice President, Client Navigation to manage single large accounts, or multiple smaller accounts, for our healthcare & pharma clients, with an emphasis on internal communications. We are based out of Parsippany, NJ, but position can be remote.
The Vice President, Client Navigation:
• Works with the senior account leadership in the development of communications programming for clients.
• Directs program implementation, including overseeing staff performance.
• Works with the senior account leadership to ensure Green Room’s relationship with client contacts are consistent and successful. Directs consistent support by account teams to meet client needs and ensures quality-control on all materials and communications to client.
• Coordinates with the senior account leader and Operations personnel to ensure appropriate staffing, including utilization of specialty services and coordination of on-site support as needed.
• Coordinates with Green Room Finance and Operations staff to ensure all financial and utilization elements are provided and successful.
• Communicates account status on ongoing basis to account leader(s).
• Participates in new business efforts as directed by Green Room leadership team.
The Vice President, Client Navigation must demonstrate:
• A high level of initiative and strong program management skills
• Thorough understanding of the healthcare industry (the biopharmaceutical sector, in particular)
• Ability to direct multiple programs
• Ability to inspire colleagues and subordinates in delivering premium service to client(s) and counsel/mentor subordinates when appropriate
• Solutions-oriented problem-solving approach to challenges
• Strong writing skills
Credentials and Experience:
• 8-12 years of agency experience, including demonstrated skill in managing multiple client accounts and program development
• Demonstrated success in executing healthcare communications programs (specifically internal communications and executive thought leadership)
• Experience with internal meetings, town halls and events representing clients
DEI&B
At Green Room, diversity, equity, inclusion and belonging (DEI&B) are embedded into who we are as a team. Our DEI&B mindset helps us foster an environment where team members feel valued and respected for their diverse viewpoints, and we bring these unique perspectives to client work. This fuels how we show up for each other and our clients on a daily basis.
Employee Perks and Benefits
• Flexible “work from anywhere” environment
• Paid time off/PTO + dedicated wellness days
• Comprehensive health, dental, and vision plans
• 401(K) matching and profit sharing
• Development & growth
• Health & wellness perks
• Summer Fridays
• Paid company holidays and closure between Dec 25-Jan 1
About Green Room Communications: As a women-owned agency founded by journalists, Green Room specializes in healthcare communications and offers a unique skill-based model that delivers scalable support for changing client needs, big or small. Our nimble and entrepreneurial agency, rooted in deep healthcare expertise and coupled with our collaborative and flexible culture, is unlike any place you’ve ever worked at or with. We believe that when people come first, humans and brands grow—and success follows. Green Room was named a WBENC-Certified Women's Business Enterprise in March 2016 by the Women’s Business Enterprise National Council (WBENC) and received the U.S. Small Business Administration’s Subcontractor of the Year award in 2019.
Learn more about our culture and benefits here: grcomms.com/join-us/ 
