Design Development Manager

The Role

We are seeking a Design Development Manager to grow our presence amongst Specifiers, Designers & Architects in the luxury space in London

Fisher & Paykel has been designing products since 1934 and has grown into a global company operating in 50 countries and manufacturing in Mexico, Italy, Thailand, and New Zealand. Our design heritage is founded on a pioneering spirit and a culture of curiosity that has challenged conventional appliance design.

Our goal is to be the world's number one premium appliance brand. Not only does this mean we design and build the best appliances, but that we understand who our key customers are and engage with them according to their very specific needs.

The Specifier, Designer & Architect space is essential to our strategy and requires a very special skill set to develop and leverage the key relationships required. From identifying key clients, through networking and engaging with them, it's vital to our success that we've got the right person on the job.

As our Design Development Manager, you will be at the forefront of cultivating relationships with top-tier specifiers, designers, and architects. Your goal will be to create strategic plans and deliver initiatives that increase product market share and achieve profitable growth.

Main Responsibilities:

Strategic Planning & Delivery:

• Craft and execute a design development strategy aligned with global growth aspirations.
• Translate strategic plans into actionable initiatives, driving market share and profitability.
• Collaborate cross-functionally to meet business needs and provide regular updates to local and global teams.

Design Development:

• Understand the key specifier community and their influences, staying current on trends and best practices.
• Cultivate partnerships with key specifiers, ensuring brand alignment and representation.
• Initiate and attend designer and retail events, strengthening relationships and creating new opportunities.
• Deliver tailored product training to communicate business benefits and competitive advantages.
• Manage third-party agency partnerships and formulate performance and metric scorecards.

Product & Brand Ambassador:

• Ensure the accuracy and completeness of our brand and product messaging to key specifiers.
• Act as a liaison for design requirements across market channels.

Qualifications & Experience:

• Experience in the appliance or building industry, with a background in design, project management, or sales/marketing.
• Proven track record with interior/kitchen designers and architects.
• Ability to develop strategic partnerships both internally and externally.
• Tertiary qualification in Marketing, Business, or Interior Design preferred.
• Strong creative and technical design skills, with the ability to read floor plans and make recommendations.

Skills & Attributes:

• Think Like an Owner: Focus on end-to-end business value.
• Attention to Detail: Use facts to understand issues and make decisions.
• Decisive: Make informed choices based on relevant information.
• Action-Oriented: Define actions clearly, hold accountability, and ensure timely delivery.
• Courageous: Ask tough questions, listen actively, and challenge constructively.
• Recognise Performance: Reinforce effective behaviours and recognise achievements.
• Open to Learning: Embrace tough challenges and learn through doing.

Why Join Us?

• Be part of a respected luxury brand with a strategically important role.
• Work in the heart of London with access to a world-class Experience Centre.
• Join a dynamic, passionate team dedicated to delivering premium customer experiences.

Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.