Czech Speaking Customer Service for Online Security Software - Greece

Patrique Mercier Recruitment, the premier agency for multilingual job placements, is currently seeking a dedicated Czech Speaking Agent for Online Security Software. This exciting opportunity offers free relocation to Greece, allowing you to experience the beauty of this Mediterranean country while advancing your career.

As a Czech Speaking Agent for Online Security Software, you will be responsible for providing exceptional customer support and assistance to Czech-speaking users of online security software solutions. Your role will involve addressing customer inquiries, troubleshooting technical issues, and guiding customers through the implementation and optimization of security measures.

Patrique Mercier Recruitment has an outstanding reputation for connecting highly qualified candidates with leading companies across various industries. We excel in matching candidates with the perfect job opportunities, ensuring a mutual fit for both parties.

If you are fluent in Czech, have excellent communication skills, and a passion for technology and customer service, this position offers an exceptional opportunity to join a globally recognized company in the online security software industry. Take the next step in your career and join our team in Greece today.

Responsibilities

• Provide exceptional customer support and assistance to Czech-speaking users
• Address customer inquiries and resolve technical issues
• Guide customers through the implementation and optimization of security measures
• Collaborate with cross-functional teams to address customer concerns and feedback
• Maintain accurate records of customer interactions and provide timely follow-up
• Stay updated on new features and updates of the online security software
• Contribute to the continuous improvement of customer support processes and procedures

Requirements

• Fluency in Czech, with excellent verbal and written communication skills
• Strong problem-solving and troubleshooting abilities
• Familiarity with online security software and related technologies
• Ability to provide outstanding customer service in a fast-paced environment
• Excellent interpersonal skills and ability to work effectively within a team
• Flexibility to work on a rotational shift schedule, including weekends and holidays
• Proficiency in using computer systems and customer support tools
• Ability to relocate to Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )