Sr IT Infrastructure Analyst

Job Description

The Senior Infrastructure Analyst will work with Infrastructure teams to define project requirements and create system documentation. The position will also work with Infrastructure teams, project managers and other internal and external parties as needed to help facilitate the successful completion of company projects and initiatives. The position will serve as a mentor for other Analysts on the team and take on special projects as assigned.

ESSENTIAL JOB FUNCTIONS

• Lead, supervise, and mentor the IT Infrastructure Systems Analyst I. This includes managing their workload and assigning tasks as needed.
• Maintain an understanding of project management principles to serve as the point person for other team members.
• Collaborate with supervisors, managers, and users to gather, define, and document infrastructure project scope, objectives, deliverables, timelines, resource, and configuration requirements.
• Coordinate and facilitate infrastructure project meetings, including scheduling, agenda preparation, and documentation of meeting minutes and action items.
• Lead the project team in identifying issues and risks associated with the infrastructure project, and formulate plans to mitigate each.
• Support infrastructure teams in reporting and communicating project status updates, issues, and risks to stakeholders, ensuring timely and accurate information flow.
• Lead the preparation and distribution of project reports, presentations, and other project-related documentation.
• Act as the liaison between infrastructure and application development teams, relaying information in an easily to understand manner.
• Represent infrastructure interests and ensure that all technical designs meet business needs.
• Assists infrastructure and application development teams to complete service design packages and maintain service catalog, along with its supporting documents.
• Report on the overall health of IT Infrastructure and the supported applications.
• Support documentation and audit activities around Sarbanes-Oxley, Payment Card Industry, Data Security Standards and other regulatory requirements.
• Manage communication, submission, and verification of purchase orders, invoices, and contracts for the infrastructure team.
• Assist with annual project and capacity planning.
• Lead annual budget planning working closely with senior leadership.
• General understanding of project management principles.
• Provide supervision and mentoring to IT Infrastructure Systems Analyst I and II
• Monitor and assign tasks to IT Infrastructure Systems Analyst I and II
• Recommend, document, and implement process improvement to IT Infrastructure and Analyst related tasks.
• Prioritize project sin assigned area and communicate with stake holders accordingly.
• Accurately complete and submit status reports in a timely manner.
• Value internal and external customers and responds to their needs as they arise.
• Prepare and deliver frequent project updates to IT Infrastructure management and/or Project Manager.
• Propose solutions to problems and considers timeliness, effectiveness, and practicality in
• addressing customer needs.
• All other duties as assigned.

SKILLS/EDUCATION/EXPERIENCE

REQUIRED

• Bachelor’s Degree or equivalent experience
• 5+ years’ experience in direct support of business organizations
• Analytic and logical thinking
• Detailed understanding of project management principles (waterfall, scrum agile, Kanban)
• Strong interpersonal, written, and verbal communication skills
• Must work well in a team environment and be comfortable delegating and mentoring
• Must be able to work independently and prioritize workload for self and others
• Ability to write technical instructions in the use of programs and/or program modifications

DESIRED

• Experience with MS Office including Visio
• Working knowledge of Planview and Atlassian Products (Jira, Confluence, etc)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

• Competitive Wages & Paid Time Off

• Stock Purchase Plan & 401k with Employer Contributions Starting Day One

• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

• Team Member Health/Wellbeing Programs

• Tuition Educational Assistance Programs

• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.