Installation Engineer

Overview:

Are you an Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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• Execute the deployment of simple and some complex IT systems, network hardware and software and ensuring that systems are functioning properly upon installation
• The work may involve intermediate periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds} computer components and supplies, reaching, pulling, and working at a keyboard and monitor
• Assist with equipment inventory
• Assist with equipment shipping
• Assist with staging equipment
• Acts as a primary liaison with critical persons and/or groups within and outside of the organization
• Performs work on major issues, program goals and objectives, work processes, and administrative operations of the organization
• Provides support to the Assistant Chief, Network Field Operations – LAN in coordinating and developing the programs and functions relative to tasking and support for the Staging Center efforts
• Works with staff members to develop appropriate responses to equipment Requests and correspondence

• Able to create plans encompassing materiel maintenance, distribution, and replacement
• Must be able to conduct targeted review of status and identify points of risk, and be able to identify alternative strategies for addressing and mitigating risk
• Must have great, customer-focused, team-oriented communications and consultative skills, be highly accountable, be self-directed and productive with strong work ethic, be willing to show “presence” and availability on IM during business hours
• Ability to solve issues that arise on site 
• Able to deploy and execute based on written and verbal instruction
• Knowledge of Cisco LAN 9500 and 9300s recommended
• Familiarity with types of cabling, interfaces and accurate connectivity to other devices
• Able to evaluate network design and configuration baselines and standards
• Able to work at an enterprise level and in cross-functional teams to assist with the development of strategic and enterprise plans
• Travel will be estimated at the equivalent of about 50% per month per year and engineers must follow VA’s and TISTA’s Travel expense guidelines.

Education:

• Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance: 

• The ability to pass a Tier 4/HIGH Background Investigation

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday  (8:00 AM - 4:30 PM EST Time)
• Landover Staging Center (LSC)
  7100 Old Landover Rd
  Landover, MD 20785