Human Resources Partner II

About this role:

The HR Partner serves as a liaison for Human Resources, Supervisors/Managers, and employees on human resources services and needs. She/he collaborates with organization leaders, Project Directors/COPs and other global MSH staff on policies and procedures, compliance, compensation & benefits, performance management and employee relations issues. She/he consults and maintains the unit operations for both domestic and overseas based staff including management of domestic and international employee relations cases, benchmark and construct project/country based benefits, policies and procedures, employment/policies and practices, performance management, and worker’s compensation. She/he performs employee orientations of domestic and project employees and conducts exit interviews and monitors and analyses turnover statistics/information and the impacts and indicators.

Responsibilities include:

Technical Capacity (40%)

• For the assigned portfolio, provide strategic, high quality, and timely  human resources services to internal clients in the areas of recruitment, benefits, policy development, compensations, and employee relations aligned with MSH policy and standards.
• Provide feedback and advice constructively on work products; and provide input to procedures, processes, reports and other documents.
• Expand knowledge in primary discipline; demonstrate understanding of the interdisciplinary nature of international development and develop solutions for program development, strategy plans, and program decisions.
• Research and investigate problems related to Global HR including but not limited to employee relations, benefits, and compensation, and policy development. Assist to investigate and review employee complaints and research MSH policies and/or applicable US/local law(s).
• Oversee the administration of HR tools and resources. Ensure managers and MSH leaders are informed and updated of availability and use. Track and report on employee complaints, harassment issues, and potential legal claims.
• Maintain employee engagement through employee surveys and focus groups.
• Advise supervisors/managers and employees on company policies, procedures, compensation, and benefits.
• Provide guidance to staff on employment life cycle for assignments, domestic and international hires, transfers and trainee programs including immigration and visa processing, global mobility logistics & relocation, and allowances.

Risk Management: Investigations, Employee Relations, and Compliance (40%)

• Working closely with MSH Ethics Committee and Internal Audit team, conduct investigations in accordance with MSH Investigations Manual and tools; respond to HR audit queries and prepare audit recommendations
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; maintaining records; representing the organization at hearings.
• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
• Work closely with local attorney, HO Legal Unit to manage employee relation issues, closeout and startup in line with the local labour laws
• Review employee contracts and templates to ensure they are in compliance with applicable policies and laws. Review templates and HR communications to ensure information is accurate and updated.
• Understand and articulate compliance issues related human resource for foreign assistance programs and the applicable regulations and US/local law in the areas of global employment, including but not limited to benefits, leave, social contributions, terminations, and severance; manage the administration and coordination of available resources for this information.
• Educate staff and ensure adherence of timely filing of benefits claims and reporting requirements associated for DBA and/or Foreign Worker’s Compensation Coverage.
• Assist project teams and others to interpret policies, procedures and/or applicable government/client regulations.

Customer Service (10%)

• Respond to staff requests in a timely and professional manner.
• Communicate effectively, listen carefully and create solutions in line with the applicable law, regulations, and/or policies and procedures.
• Build rapport with staff via feedback and interact that create “buy-in” of the initiatives and programs.
• Design and disseminate communication to educate and improve employee workplace.

Business Development (10%)

• Promote MSH by active participation in eternal events, networking, articulation of MSH’s past and present portfolio, and effectively represent the company’s history, values, and standards.
• Actively participate and assist proposal teams on various issues including coordination of benefits cost, or recruitment roles and/or drafting of personnel sections organization structure.
• Assist in developing or supervising licensing, subcontracting, or teaming arrangements with local firms as delegated.

QUALIFICATIONS

What do you need to apply?

MSH employs people of passion, we seek individuals who dream of a better world. We look for professionals who combine experience, local knowledge, and an understanding of international best practices.

Education

• Bachelor’s degree required.
• Master’s degree preferred, or equivalent combination of education and work experience in a relevant technical competency area, preferably in the area of human resources.

Experience

• Minimum of eight years of experience with three to five years focused on Global Human Resources.
• Strong experience leading employee relations cases and behavioral and ethics investigations in diverse cultures
• Strong HR generalist background.
• Minimum of three to five years of project management, staff supervision, and strong understanding of administrative needs related to human resources functions.

Knowledge and Skills

• Strong verbal and written communication skills.
• Strong understanding of foreign assistance programs and donors.
• Ability to work effectively in a team or independently.
• Knowledge and fluency with administrative, accounting, and finance systems and practices.
• Strong interpersonal and presentation skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
• Demonstrated ability to successfully coordinate HR activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
• Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines.
• Demonstrated skills planning, conducting, and reporting on behavioral and ethics investigations, and employee relations cases.
• Fluency in foreign language preferred, specifically in French or Spanish

Competencies

• Navigating the Environment: Perspective, dealing with ambiguity
• Ensuring Delivery of Results: Functional/Technical Skills, Client Focus, Managing Through Systems, Measuring Work, Information Sharing, Process Management, Priority Setting, Problem Solving and Timely Decision Making
• Core Personal Competencies: Ethics and Values, Integrity and Trust, with strong Listening, Presentation, Writing and communication skills. Demonstrated computer skills; knowledge of appropriate methods for data analysis and reporting.

Physical Demands

• Be able to perform basic office operations - keyboard use, pulling drawers, lifting papers <10lbs, etc.
• Ability to travel for short-term assignments (up to eight weeks per year).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.
 

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.
 

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

EEO is the Law - English

EEO is the Law - Spanish

Pay Transparency Nondiscrimination Poster

Know Your Rights - Workplace Discrimination is Illegal

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

MSH EEO-AA Policy