This is a remote position.
Are you a creative, tech-savvy individual looking to gain hands-on experience in the world of web development, design, and client services? We are seeking a Full Stack WordPress Developer and Client Services Intern with UI & UX Designer skills to join our dynamic team. In this role, you will have the opportunity to work on various WordPress projects, implement UI and UX design principles, learn about popular plugins and themes (including Elementor), and contribute to our Sales Account Services, Customer Experience, Finance, Accounting, Investment, Project Management, and Client Support teams.
Key Responsibilities:
WordPress Development:
- Assist in the development of WordPress websites, ensuring they are responsive, user-friendly, and visually appealing.
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- Collaborate with senior developers to implement custom functionalities and integrations.
- Troubleshoot and debug issues that arise during development.
UI & UX Design:
- Create and improve user interfaces for websites to enhance the overall user experience.
- Design wireframes, mockups, and prototypes for new projects.
- Ensure that designs are visually consistent with the branding and user-friendly.
Elementor Expertise:
- Utilize Elementor, a popular page builder plugin, to create visually engaging and dynamic web pages.
- Customize and style Elementor elements to match design requirements.
- Optimize Elementor templates and layouts for performance.
WordPress Plugin and Theme Tasks:
- Work with various WordPress plugins and themes, making customizations as needed.
- Stay updated with the latest trends and best practices in WordPress development.
- Assist in selecting and integrating suitable themes and plugins based on project requirements.
Sales Account Services:
- Assist in reviewing and understanding client contracts and service agreements.
- Collaborate on sales account plans and schedules.
- Conduct meetings and demos to showcase our services to potential clients.
- Engage in lead prospecting activities to identify potential clients.
- Participate in negotiation processes to finalize account agreements.
- Communicate with clients for a positive account management process.
- Maintain accurate records of contracts, client interactions, and sales activities.
Finance and Investment:
- Assist in financial analysis and investment-related tasks.
- Conduct research on financial markets and industry trends.
- Collaborate on various financial and investment projects.
Project Management and Client Support:
- Assist in planning, organizing, and executing various industry-specific projects.
- Collaborate with cross-functional teams to ensure project goals are met.
- Help create project documentation, schedules, and reports.
- Support project tracking, progress reporting, and issue resolution.
- Participate in project meetings and communicate updates to stakeholders.
- Provide support to the Client Service Teams in managing accounts and building client relationships.
- Develop a portfolio of work completed during the internship.
- Assist in planning and executing advertising activities for clients.
- Track and analyze competitive activity and consumer trends.
- Respond to client inquiries via email, phone, and chat.
- Help resolve client issues and escalate complex problems.
- Document client interactions and maintain accurate records.
- Contribute to the development of support materials and FAQs.
- Collaborate with cross-functional teams to address client needs.
System Administration (if you are a Computer Engineering major):
- Assist the System Administrators in maintaining and optimizing our IT infrastructure.
- Troubleshoot hardware and software issues, escalating when necessary.
- Help with system updates, backups, and security monitoring.
- Collaborate on IT projects and initiatives.
- Assist in documenting IT processes and procedures.
- Provide end-user support for technical inquiries and issues.
Requirements
- Enthusiasm for web development and design with a strong desire to learn and grow.
- Basic understanding of HTML, CSS, JavaScript, and PHP.
- Familiarity with WordPress CMS and its ecosystem.
- Some knowledge of UI and UX design principles.
- Experience with Elementor or other page builder plugins is a plus.
- Excellent communication and teamwork skills.
- Attention to detail and a passion for creating visually appealing websites.
- Candidate must be pursuing a Bachelor of Science in Computer Engineering, Computer Science, Information Technology (I.T), or equivalent.
- Enrolled in Internship/Practicum in the Philippines.
- Possesses robust organizational and communication skills.
- Exhibits a keen eye for detail and the capacity to handle multiple tasks effectively.
- Demonstrates proficiency in the Microsoft Office Suite.
- Displays a strong enthusiasm for learning and adapting in a dynamic, fast-paced environment.
- Possesses foundational knowledge of operating systems, including Windows, Linux, or macOS.
- Demonstrates adept problem-solving abilities and meticulous attention to detail.
- Capable of working both independently and collaboratively as part of a team.
- Maintains a strong desire to remain updated on the latest trends in technology.
- Exemplifies outstanding communication and interpersonal skills.
- Shows remarkable problem-solving capabilities, coupled with a patient disposition.
- Adept at handling high-pressure situations with professionalism.
- Exhibits an empathetic and client-centric approach.
- The entire internship will be a fully remote work setup. Interns will be expected to have their own laptops/personal computers and internet connection.
Benefits
- Hands-on experience in a real-world web development, design, and client services environment.
- Mentoring and guidance from experienced professionals.
- Exposure to a variety of projects, including e-commerce, blogs, corporate websites, and more.
- Valuable hands-on experience across multiple business functions.
- Opportunities for skill development and growth.
- Potential for future employment opportunities within the company.
- Networking opportunities within the company.
- Competitive internship incentives and bonus.
- Potential for career advancement within the organization upon graduation.
At ROC.PH, we foster talent and provide growth opportunities. Join us in delivering limitless digital services to startups and MSMEs through a fixed monthly subscription fee.
