Offer summary
Qualifications:
Completed education in IT or related field, Technical understanding and analytical thinking, Experience in supply chain or e-commerce software, Interest in evolving processes and structures, Proficient in German and English.
Key responsabilities:
- Analyze, document, and solve user inquiries
- Collaborate with teams to ensure customer satisfaction
- Contribute to knowledge-based support processes
- Engage with product management and development teams
- Provide timely and effective feedback to customers