Our Code and Theory quality assurance team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.
Senior Director's of Quality Assurance at Code and Theory lead complex technical programs that can span across multiple projects, for major accounts (Fortune 50/Fortune 100 companies). They understand our client-partners business needs, and collaborate with other agency disciplines to tailor the right technical solutions to support our clients KPIs and future-proof their organizations. They manage multiple teams of engineers that accomplish this work.
You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.
WHAT YOU’LL DO:
- Be a hands-on leader and coach to engineering teams in successfully testing and delivering scalable, maintainable, and secure features to our customers; advocating for clean code, testing, process refinements, and continuous improvements
- Hands-on quality assurance testing of user-focused web and responsive web applications, as well as the backend systems and infrastructure that support these experiences
- Lead teams of QA engineers to plan, develop and maintain robust testing strategies, covering both manual testing and automation testing
- Partner closely with the growth team in developing proposals and pitches through user research and understanding of emerging technologies to drive innovation and shape product ideas
- Collaborate with project leadership to control the project’s scope, ensure proper development workflow, and the project is successfully delivered on time and on budget
- Understand and define client requirements, and drive strategic relationship development individually and for the organization
- Perform feature-based requirements gathering, test execution, regression testing, and functional system testing
- Track and analyze test results, while working closely with engineers to isolate, reproduce, and correct defects
- Be actively involved in release cycles by contributing to scope planning, test effort estimation and release sign-off
- Build and manage a diverse and geographically dispersed team, while fostering a collaborative and inclusive environment
- Ensure all teams complete assigned tasks in a timely manner within project constraints
- Cultivate a collaborative working environment and a culture of technical ownership
WHAT YOU’LL NEED:
- Extensive experience in quality assurance testing, specializing in responsive web, mobile, and custom applications
- Extremely strong in test scenarios, test case development, testing methodologies, planning and execution of stories in an agile environment
- Expert-level experience leveraging test automation tools such as Selenium, Playwright, Cypress, Katalon, and Robot Framework
- Extensive experience with unit testing frameworks (Jest, Mocha, PHP Unit, JUnit), load testing tools (JMeter, Blazemeter, ab, siege, etc), API testing tools (Postman) and continuous integration tools (Jenkins, CircleCI, Travis, GitHub Actions, etc)
- Familiarity with reading and understanding HTML, CSS, Javascript, TypeScript, PHP Python, Java
- Highly aware of modern optimization & performance techniques: detecting and correcting memory usage issues, as well as optimizing code for application performance
- Experience in building and designing test cases, with examples of strong creative problem-solving, documentation, and communication
- Passionate for web accessibility and security, as well as knowledge of the latest guidelines and standards of WCAG 2.1 AA+
- Hands-on experience using project management tools (JIRA & Confluence) for logging defects, creating test plans, creating test cases and reports
- Must be a compelling and clear communicator; able to explain the full possibilities of the tech stack/architecture and represent your team to internal and external audiences with differing levels of technical fluency
- Exposure working and responding to RFP/RFI requirements for global customers, effort estimation, and scope prioritization
- Act as a product evangelist with a deep curiosity about technology trends
- Self-motivated and focused on achieving excellence as a team
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Mediacurrent, Rhythm, and TrueLogic.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
The target range of base compensation for this role is $210k-$275k. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
