Engineering Manager

The opportunity

As an engineering manager you'll grow, manage, and coach a team of 5-7 software engineers. Your team will operate within our Project Oriented team structure both designing new product offerings across the product line and maintaining existing services within your teams area of expertise.

A successful candidate views engineering management like a systems design challenge with the wonderful chaos and humanity of working directly with people. You will thrive on enabling your team's success, coaching junior and senior folks alike, encouraging bold thinking and action, and growing with the company. While you may not be in the code every day, our managers get into the thick of it with their teams, utilizing past experience as engineers.

What you’ll accomplish

Within 30 days

• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Drive continuous learning and improvement with your team through execution, retrospection, and celebration
• Facilitate effective decision-making on the team by learning ngrok’s product, people, and how your team’s remit fits into the larger picture

Within 6 months

• Drive sustainable success for the team by planning effectively each quarter- balancing product work, technical investments, and experiments
• Earn trust and build customer empathy by working regularly in an area of the codebase and engaging with our operations
• Enhance the capabilities of the team through continuous coaching, hiring a diverse and efficient team, and fostering psychological safety
• Empower great, local, team decisions, providing current business and product context

Within 1 year

• Work with leadership to create and implement process around performance and organizational infrastructure
• Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
• Be an engineering leader who contributes to a healthy and growing organizational culture

Skills

• 5+ years of experience as a software engineer using Go or other compiled languages
• 4+ years experience as a technical lead or engineering manager
• Excellent verbal, written, and engineering communication skills
• Experience building (process, tech, etc.) from scratch: e.g. at a startup or on a new team
• Bonus points
  • External contributions to open source projects, conferences, or blogs
  • Related domain knowledge in networking, auth, or security

Tier 1 (SF, LA, Seattle, NY): Minimum salary of $180k to maximum $225k

Tier 2 (rest of US) : Minimum salary of $165k to maximum $207k

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.

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