Principal Product Designer, Square Payroll

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Square Payroll makes it easy for sellers to run their team and pay them fast. From scheduling staff, to importing timecards and tips, to automating tax filings, to offering employee benefits, to staying ahead of compliance —Payroll offers a suite of tools that help sellers manage their team from clock-in to cash out. 

As a Principal Product Designer, you will oversee design decisions that directly influence the product strategy and roadmap. Your work will span from core features to experimental projects that unlock customer value. You will collaborate with experienced designers, product managers, engineers, and data scientists to deliver a best in class Payroll experience.  

We are aiming to build a design team that mirrors the inclusivity of the Square seller community and encourage candidates from all backgrounds to apply. We also welcome you to share any personal experiences that inform your empathy for our sellers, including firsthand experience in hospitality.

You Will:

• Collaborate with Designers, Product Managers, Engineers, and Data Scientists to shape a vision and roadmap that up-levels the quality of the product experience for our customers 
• Propose design and product opportunities, promote them across the organization, and own projects from concept through release
• Promote design excellence through mentorship, feedback, and knowledge sharing    
• Maintain a principled, customer-centric approach throughout each project, using data, insights, and experience to inform decisions   
• Experiment with new design tools, methodologies, and approaches to improve the design process and inspire creativity 
• Foster a culture of experimentation and creativity, and build connections across teams and disciplines 

You Have:

• 12+ years of relevant Product design Experience—bonus if you have worked on Payroll, Benefits, or Workforce Management products 
• A portfolio demonstrating exceptional UX craft, vision, and systems design   
• Experience as an influential design leader who ships impactful, strategic work—including multi-year visions to iterative releases
• Strong design point of view and understanding of how to balance the needs of the customer with that of the business 
• Excellent storytelling skills, and a ‘show don’t tell’ approach to aligning teams around a shared vision
• Experience working across native platforms and web 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $228,700 - USD $343,100
Zone B: USD $228,700 - USD $343,100
Zone C: USD $228,700 - USD $343,100
Zone D: USD $228,700 - USD $343,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.