Offer summary
Qualifications:
Completed technical education (apprenticeship/HTL/university), 1-2 years experience in technical support or similar role, Excellent German and English skills, Technical, analytical understanding, Hands-on mentality, independence, resilience.Key responsabilities:
- First point of contact for product users
- Analyze, reproduce, track, and solve individual inquiries
- Document solutions in the Knowledgebase
- Collaborate with team and internal departments